The Account Executive will manage the full sales cycle from prospecting to deal closure within an assigned territory. They are responsible for forecasting accurately, solving customer pain points, and coordinating cross-functional product offerings to maximize value.
Provide first-line technical support to customers via phone, email, and remote sessions in Italian and English. Document and manage customer cases in Salesforce while collaborating with next-level support teams to resolve complex issues.
The Senior Analyst will prepare and support recurring state tax compliance processes, including income tax returns and quarterly tax provisions. They will also respond to state tax notices, maintain audit-ready documentation, and assist with operational tax tasks such as business license filings.
You will design and own highly available, fault-tolerant, and scalable architecture for AI-powered features within the ITSM product teams. Additionally, you will provide technical leadership, mentor engineers, and evolve organizational practices for building reliable LLM-based systems.
The Senior Financial Analyst will own the end-to-end renewal forecasting process and conduct deep-dive variance analysis to identify retention performance drivers. They will also manage data integrity for retention metrics and provide actionable insights to leadership to influence business strategy.
You will design and build scalable ETL/ELT pipelines on the Databricks platform while ensuring operational reliability through monitoring and incident management. Additionally, you will leverage AI tools to accelerate development and mentor team members on best practices for software engineering and data quality.
You will lead the product vision and roadmap for GoTo's identity platform, focusing on secure access, user provisioning, and authentication standards. Additionally, you will collaborate with cross-functional teams to integrate partner business models and ensure the reliability of identity and access management systems.
