Build and own end-to-end features using React, TypeScript, and AWS serverless backend services. Lead the technical design of AI/LLM capabilities and mentor teammates on AI-assisted development practices.
GoTo
26 Remote Job Openings at GoTo
Job Posting Title Gestionnaire sénior de l'expérience utilisateur / Senior Manager, UX
GoTo
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Full Time
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6 hours ago
GoTo
Provide strategic leadership and coaching to a global UX team to create seamless, AI-powered experiences across the GoTo Connect portfolio. Collaborate with Product and Engineering leadership to define product strategy, roadmaps, and high-quality user deliverables.
Design and develop secure end-to-end web applications focusing on identity and authentication systems. Integrate AI/LLM capabilities and RAG pipelines into products to deliver AI-powered features.
Define and drive the 12-month product roadmap for GoTo Connect for Healthcare through customer discovery and market data. Partner with cross-functional teams and EHR providers to deliver AI-powered healthcare workflows and integration strategies.
Lead UX research activities to validate AI-driven prototypes and strategic initiatives for the Grasshopper product. Collaborate with product, engineering, and design teams to deliver actionable insights through interviews, usability studies, and workshops.
Lead the design, governance, and strategic architectural direction of the Salesforce platform to ensure scalability and performance. Collaborate with cross-functional leaders to align technical solutions with business outcomes and oversee complex integrations with external systems.
Develop and maintain web application components for the Modern Web Technician Console using .NET, TypeScript, and React. Collaborate with the team on feature implementation, code reviews, and the adoption of AI-first engineering practices.
Design and optimize scalable data pipelines and end-to-end ML systems for SaaS use cases such as churn and recommendations. Own the full ML lifecycle from feature engineering to production deployment, monitoring, and retraining.
The role focuses on enhancing the internal user experience of the Salesforce platform by conducting user research and optimizing end-user workflows. The candidate will collaborate with stakeholders and technical teams to translate research insights into intuitive designs and technical implementation plans.
Shape the technical direction and architecture of the LogMeIn Resolve platform while driving engineering excellence. Lead AI adoption across workflows and mentor engineers to maintain high standards in scalability and security.
Design and develop backend services within a microservice platform and contribute to the full-stack development of the GoTo WebVoice product. Lead technical projects from architecture to implementation while mentoring team members on clean code and AI-assisted development.
Développeur sénior de plateforme d'identité/Senior Identity Platform Developer
GoTo
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Full Time
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a month ago
GoTo
Architect and maintain automated IAM solutions across on-premises and cloud environments, focusing on Active Directory and SailPoint integrations. Develop automation scripts and manage RBAC policies to ensure compliance with security regulations like GDPR and SOX.
Manage customer billing inquiries, resolve invoice discrepancies, and handle account adjustments via phone and email. Collaborate with internal teams to ensure efficient case handling and maintain high customer satisfaction metrics.
The specialist handles billing inquiries, resolves invoice discrepancies, and manages account adjustments via phone and email. They collaborate with internal teams to ensure efficient case handling and maintain high customer satisfaction metrics.
Act as first-line support by handling inbound calls, emails, and remote sessions in Italian and English to resolve product inquiries. Document issues in Salesforce and collaborate with higher-level support teams to solve complex technical problems.
Act as first-line support by handling inbound calls, emails, and remote sessions in German and English to resolve customer product inquiries. Document issues in Salesforce and collaborate with higher-level support teams to investigate and solve complex technical problems.
Design and implement automated ZTNA solutions using an IAM-centric approach and Infrastructure as Code. Develop codified workflows for user provisioning, policy enforcement, and CI/CD pipeline maintenance to ensure secure access management.
The Software Engineer Team Lead will mentor a team of frontend and fullstack engineers while owning the end-to-end architecture for scalable systems. They will drive technical design decisions, enforce coding standards, and collaborate with cross-functional stakeholders to ensure high-quality feature delivery.
The Senior Information Security Analyst will lead incident response activities and manage security incidents across cloud, identity, and network environments. They will also drive continuous improvement of SOC tools and workflows while mentoring team members on complex security investigations.
The Product Manager will lead the design and evolution of commerce solutions for partners while collaborating on broader initiatives like subscription management and billing models. They will act as the primary point of contact for partner commerce, gathering feedback and working cross-functionally to refine product offerings.
The Senior People Business Partner will lead regional people strategies for Ireland and the UK, focusing on organizational effectiveness, compliance, and talent management. They will partner with Sales leadership to align people initiatives with commercial priorities and drive a high-performance culture.
The Business Development Representative will own lead qualification and pipeline generation by building an outbound motion from scratch while managing inbound leads. They will also collaborate cross-functionally to share market intelligence and optimize sales strategies for the Mexican market.
The director will develop and execute GoTo’s healthcare vertical growth strategy by identifying target segments, accounts, and use cases focused on patient engagement, compliance, and analytics. This involves building executive relationships, leading consultative sales efforts for UCaaS, CCaaS, CX, and cloud communications solutions, and owning complex opportunities from pipeline creation through revenue execution.
The role involves full-stack development, focusing on designing, architecting, and implementing scalable backend services using WebRTC for softphone signaling and audio, and integrating telephony/messaging features with WhatsApp. Responsibilities also include participating in on-call rotations, monitoring production systems, troubleshooting, automating workflows, and promoting a strong DevOps culture.
The role involves diagnosing and resolving complex data processing issues to maintain reliable and performant critical pipelines, while partnering with the team to ensure on-time software releases by proactively managing data workflow risks. Responsibilities also include preventing data errors through enhanced validation and monitoring, and delivering iterative business value with well-scoped improvements.
As a Senior Manager, Design Systems, you will drive measurable platform outcomes and set the vision and direction for the Design System and Platform Experiences teams. You will also lead team scaling and transformation using AI-driven design methodologies.
