The Director of Marketing Operations will lead and scale the marketing operations function, overseeing systems, data infrastructure, and operational frameworks. This role is responsible for driving operational excellence, managing the marketing technology stack, and ensuring seamless lead lifecycle management across the organization.
The specialist will manage lead sourcing, data enrichment, and outbound campaign workflows to support the business development team. They will also optimize sales processes and utilize GTM tools to improve lead quality and operational efficiency.
The Business Development Representative is responsible for generating new business opportunities and setting up Sales Executives for success. Key initiatives include maintaining high call volumes, generating demonstrations, and providing detailed qualification notes.
The Support Specialist is responsible for resolving customer technical issues and product inquiries via Zendesk, phone, and email to ensure high customer satisfaction. They also drive product adoption through training, form building, and identifying opportunities for upsells and renewals.
