Integrations Engineer I (Remote, Canada)

• Architect and build robust API-based integrations connecting our core product with third-party systems (e.g. QuickBooks, Salesforce, NetSuite) to solve complex customer requirements.
• Build custom, code-based integrations from scratch using REST/SOAP APIs and scripting languages when off-the-shelf connectors don't meet the requirement.
• Design and implement webhook-driven, event-based workflows that ensure reliable, real-time data synchronization across systems.
• Configure and secure API authentication (e.g. OAuth 2.0, API keys, JWT) to protect customer data across all integrations.
• Build resilient error-handling, retry, and idempotency logic so integrations recover gracefully from failures at scale.
• Test, debug, and validate integrations using tools such as Postman to ensure solutions perform reliably before deployment.
• Deliver projects on time and within scope, proactively communicating status, roadblocks, and risks to the team.
• Troubleshoot and resolve complex integration issues, escalating to senior team members when necessary.
• Champion integration best practices and contribute to documentation standards that scale across the team.

• 1-3 years of experience working with APIs across multiple products
• 1-3 years of experience in a scripting language (e.g. JavaScript, Python, Ruby)
• Experience building custom integrations from the ground up when pre-built or off-the-shelf connectors aren't available
• Ability to write custom scripts and code to extend, bridge, or transform functionality between disconnected systems
• Experience with API authentication protocols (e.g. OAuth 2.0, API keys, JWT)
• Experience building or consuming webhooks and event-driven integrations
• Working knowledge of REST/SOAP web services and JSON/XML data formats, including data mapping and transformation
• Understanding of error handling, retry logic, and idempotency in integration workflows
• Experience with API testing/debugging tools (e.g. Postman)
• Basic SQL/database knowledge for data mapping and troubleshooting
• Experience with version control tools such as Git
• Understanding of API rate limiting and pagination handling
• Ability to juggle competing priorities
• Strong communication skills
• Attention to detail
• Goal and results oriented
• Optimistic with a value-added mindset
• Proactive and easily adaptable
• Strong sense of ownership with a high aptitude for translating customer business requirements into results

Why Join Us? 

Join a mission-driven team focused on proactive customer success and long-term partnership. You'll collaborate with supportive colleagues, impact business growth, and play a critical role in ensuring our customers thrive with GoCanvas & SiteDocs solutions. 
 
Our success is rooted in a wonderfully wholesome culture, best defined by our four overarching values: 

• Authentic Relationships - People are never a means to an end. 

• Continuous Learning - Test every assumption and never stay stagnant. 

• Interdependence - We build systems that require everyone to perform with excellence, we are a team, and we succeed or fail together. 

• Data Driven Decisions - Because wisdom requires understanding the facts of the matter, disputes between competing perspectives are resolved with data. 

If you have any questions about your personal data privacy at SiteDocs, please visit our privacy page. 
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. If you need special assistance or accommodation while seeking employment with us, please email recruiting@gocanvas.com or call: (703) 547-8588. We are interested in every qualified candidate who is eligible to work in Canada. However, we are not able to sponsor visas. 
 
We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance (medical, dental & vision), life insurance, 401(k) & paid time off. The expected base salary range for this position is about $108,400 - $126,500 CAD. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. 
 
 
This role is a #LI-Remote opportunity.