The Customer Support Specialist acts as the first point of contact for incoming client requests, providing technical support and troubleshooting across various software products. They are responsible for managing tickets, maintaining service level agreements, and acting as a liaison between clients and internal departments.
The Senior Software Engineer will develop and maintain both front-end and back-end technologies while managing projects from concept to deployment. They are responsible for writing functional code, performing bug fixes, and communicating technical progress to both technical and non-technical stakeholders.
The Web Implementation Specialist builds, configures, and maintains WordPress websites for customers while ensuring high standards of accessibility and SEO. They collaborate with internal teams to troubleshoot technical issues and deliver high-quality web projects on schedule.
The Digital Marketing Specialist manages and executes comprehensive digital marketing programs for a portfolio of customers to drive revenue and engagement. This role acts as a trusted advisor, developing strategic marketing plans and optimizing campaigns across various digital channels.
The Business Development Representative is responsible for generating qualified leads and scheduling meetings for the sales team to drive new business growth. They manage inbound lead traffic, maintain CRM records, and stay informed on industry trends and competitive landscapes.
