The role involves managing and resolving complex member escalations, grievances, and account issues while coordinating across clinical and technical teams. You will serve as the final point of contact for sensitive situations, ensuring compliant documentation and effective communication with health plans and internal stakeholders.
The Senior Product Manager will lead the activation pod to drive member engagement from initial outreach to the first clinical visit. This role involves defining the activation roadmap, managing incentive strategies, and optimizing messaging channels through disciplined experimentation.
The Staff Product Manager will own the roadmap and strategy for the Food Access & Benefits platform, translating complex operational workflows into scalable product capabilities. They will partner with engineering, operations, and commercial teams to launch new services and manage benefits programs for health plans and members.
The Director of Commercial Enablement will define and operationalize core sales processes, including account strategy, forecasting, and deal reviews. They will also lead training, coaching, and enablement programs to improve team performance and consistency.
The Staff Software Engineer will lead the design and scaling of critical backend and data systems while driving cross-team technical initiatives. This role involves mentoring senior engineers and ensuring high standards for architecture, performance, and security across the platform.
The Member Support Representative serves as the first point of contact for member inquiries regarding services, eligibility, and platform access. They are responsible for documenting interactions, troubleshooting technical issues, and coordinating with providers to ensure high-quality member support.
The Member Support Representative serves as the primary point of contact for inbound member inquiries regarding services, eligibility, and platform access. They are responsible for documenting interactions, troubleshooting technical issues, and coordinating with providers to ensure high-quality member support.
Registered Dietitians will deliver virtual Medical Nutrition Therapy and personalized nutrition care to members. They will also guide members in sustainable meal planning, healthy habits, and accessing affordable food resources.
Deliver virtual Medical Nutrition Therapy and personalized nutrition counseling to members to manage chronic conditions and improve health outcomes. Assist members with sustainable meal planning, grocery access, and navigating food resources to support healthier lifestyle habits.
The Account Executive will manage a portfolio of high-value health plan clients, focusing on renewal strategy, expansion planning, and upsell execution. They will build executive-level relationships and collaborate cross-functionally to drive annual revenue growth and client satisfaction.
Manage a portfolio of health plan clients to ensure program success, account retention, and high client satisfaction. Serve as the primary operational point of contact while partnering with Account Executives to drive strategic growth and member engagement.
The Staff AI Engineer will lead the architecture and implementation of distributed backend systems and AI-powered services to support clinical nutrition platforms. This role involves driving technical strategy, mentoring engineering teams, and ensuring the scalable deployment of machine learning models in production.
You will lead and grow an engineering organization of approximately 16 engineers, focusing on AI-native development and cross-pod execution. You will partner with product and design to translate roadmap priorities into scalable, high-quality systems while mentoring technical talent.
The Senior Director will own the measurement of clinical outcomes and the ROI methodology, translating clinical improvements into economic value for payers. They will lead a team while remaining hands-on with data analysis and defending methodologies under technical scrutiny.
Provide virtual Medical Nutrition Therapy and personalized nutrition counseling to members, including those managing chronic conditions. Assist members with sustainable meal planning, food budget management, and access to healthy food resources.
Provide virtual Medical Nutrition Therapy and personalized nutrition counseling to members, including those in Medicaid programs. Assist members with sustainable meal planning, food budget management, and access to nutritious food resources.
The Director of Data Platform will architect and own the end-to-end data lifecycle, ensuring the reliability and performance of the data infrastructure. They will lead and mentor a distributed engineering team while partnering strategically with Analytics and Data Science to define architectural standards.
Manage a portfolio of high-value healthcare clients to ensure account retention, program success, and strategic growth. Serve as the primary point of contact for operational needs while coordinating with internal teams to deliver nutrition-driven healthcare outcomes.
Deliver virtual Medical Nutrition Therapy and personalized nutrition care to members, focusing on those facing food insecurity. Guide members in accessing affordable healthy groceries and managing chronic conditions through sustainable meal planning.
Deliver virtual Medical Nutrition Therapy and personalized nutrition care to members, focusing on those facing food insecurity. Guide members in accessing affordable healthy groceries and managing chronic conditions through sustainable meal planning.
