The Member Support Representative serves as the first point of contact for member inquiries regarding services, eligibility, and platform access. They are responsible for documenting interactions, troubleshooting technical issues, and coordinating with providers to ensure high-quality member support.
The Member Support Representative serves as the primary point of contact for inbound member inquiries regarding services, eligibility, and platform access. They are responsible for documenting interactions, troubleshooting technical issues, and coordinating with providers to ensure high-quality member support.
Registered Dietitians will deliver virtual Medical Nutrition Therapy and personalized nutrition care to members. They will also guide members in sustainable meal planning, healthy habits, and accessing affordable food resources.
Deliver virtual Medical Nutrition Therapy and personalized nutrition counseling to members to manage chronic conditions and improve health outcomes. Assist members with sustainable meal planning, grocery access, and navigating food resources to support healthier lifestyle habits.
The Director of Client Success will lead and coach a team of Client Success Managers while owning client health, satisfaction, and issue resolution. They will partner with commercial leadership to align client success strategies with business goals and drive accountability across cross-functional teams.
The Account Executive will manage a portfolio of high-value health plan clients, focusing on renewal strategy, expansion planning, and upsell execution. They will build executive-level relationships and collaborate cross-functionally to drive annual revenue growth and client satisfaction.
Manage a portfolio of health plan clients to ensure program success, account retention, and high client satisfaction. Serve as the primary operational point of contact while partnering with Account Executives to drive strategic growth and member engagement.
The Staff AI Engineer will lead the architecture and implementation of distributed backend systems and AI-powered services to support clinical nutrition platforms. This role involves driving technical strategy, mentoring engineering teams, and ensuring the scalable deployment of machine learning models in production.
You will lead and grow an engineering organization of approximately 16 engineers, focusing on AI-native development and cross-pod execution. You will partner with product and design to translate roadmap priorities into scalable, high-quality systems while mentoring technical talent.
The Senior Director will own the measurement of clinical outcomes and the ROI methodology, translating clinical improvements into economic value for payers. They will lead a team while remaining hands-on with data analysis and defending methodologies under technical scrutiny.
Provide virtual Medical Nutrition Therapy and personalized nutrition counseling to members, including those managing chronic conditions. Assist members with sustainable meal planning, food budget management, and access to healthy food resources.
Provide virtual Medical Nutrition Therapy and personalized nutrition counseling to members, including those in Medicaid programs. Assist members with sustainable meal planning, food budget management, and access to nutritious food resources.
The CTO will lead the engineering, data, IT, and security organizations while driving technical vision and AI integration to support business and clinical outcomes. They are responsible for managing domestic and offshore teams, ensuring platform scalability, and maintaining high standards for product quality and security.
The Director of Data Platform will architect and own the end-to-end data lifecycle, ensuring the reliability and performance of the data infrastructure. They will lead and mentor a distributed engineering team while partnering strategically with Analytics and Data Science to define architectural standards.
You will own the analytical strategy for the end-to-end member journey, including marketing funnel performance, product engagement, and retention. Additionally, you will lead a team and partner with senior leadership to drive data-informed decisions through experimentation and causal inference.
The Director of Client Data Science will own the reporting infrastructure, automation, and metrics foundation to support client-facing narratives and QBRs. They will act as an analytical consultant, partnering with Sales and Customer Success to provide data-driven insights and validate clinical ROI stories.
You will lead the development of clinical outcomes and ROI methodologies to quantify the value of Foodsmart's platform for payers and members. Additionally, you will manage a research agenda, defend technical findings to external actuaries, and partner with clinical teams to translate evidence into practice.
The Director of Revenue Cycle Management will lead and scale the collections and accounts receivable function to ensure accurate and timely cash flow. They are responsible for developing billing strategies, resolving complex payer disputes, and driving team performance through data-driven insights.
The Senior Manager will build and scale B2B content, sales enablement, and field marketing programs to drive growth. They will manage strategic events, develop high-impact sales collateral, and lead account-based marketing campaigns to engage health plan leaders.
Manage a portfolio of high-value healthcare clients to ensure account retention, program success, and strategic growth. Serve as the primary point of contact for operational needs while coordinating with internal teams to deliver nutrition-driven healthcare outcomes.
Lead and scale the collections and accounts receivable function to optimize cash flow and reduce revenue leakage. Manage the end-to-end billing lifecycle, resolve complex payer disputes, and drive team KPIs to ensure best-in-class net collection rates.
Deliver virtual Medical Nutrition Therapy and personalized nutrition care to members, focusing on those facing food insecurity. Guide members in accessing affordable healthy groceries and managing chronic conditions through sustainable meal planning.
Deliver virtual Medical Nutrition Therapy and personalized nutrition care to members, focusing on those facing food insecurity. Guide members in accessing affordable healthy groceries and managing chronic conditions through sustainable meal planning.
