You will own the AI product behavior, including prompt engineering, agent instructions, and the continuous evaluation loop to ensure high-quality member experiences. You will partner with engineering and design to translate member needs into actionable AI requirements and testable hypotheses.
You will own the quality, evaluation, and continuous improvement of AI agents and prompts to ensure they effectively support small business marketing goals. This involves building technical tooling, defining evaluation rubrics, and diagnosing system failures across models, context, and orchestration layers.
You will own the technological backbone of the company, managing AWS infrastructure, security, and compliance posture. Additionally, you will partner with the Operations team to automate internal IT processes and support the scaling of AI-native product features.
You will own the end-to-end security program, including frameworks, controls, and governance to ensure long-term security maturity. Additionally, you will partner with engineering to integrate security into product development and manage day-to-day IT and vendor operations.
You will build and operate high-scale backend systems while creating delightful, intuitive interfaces across the product suite. Additionally, you will develop AI-powered features and collaborate directly with product managers and designers to own features from conception to production.
Lead AI search optimization and content portfolio management to increase visibility across LLMs and traditional search engines. Execute technical SEO hygiene, produce high-quality content, and track AI citations and share of voice.
You will build and operate backend services that handle over 13 billion annual events and work on high-scale systems. Additionally, you will design APIs and integrations with partners while owning your code from idea to release.
