Collaborate with product managers as a domain expert to define new product initiatives and provide operational feedback. Review requirements, specifications, and prototypes to ensure they align with real-world background screening workflows and compliance constraints.
The Technical Account Manager will lead end-to-end customer onboarding, API integration, and AI prompt configuration while serving as the primary technical escalation point. They will also bridge the gap between GTM and R&D teams by translating business requirements into technical outcomes and optimizing internal processes.
The Channel Development Specialist will manage and grow relationships with reseller partners to drive co-sell opportunities and activations. They are responsible for providing enablement materials, conducting product training, and supporting sales execution to maximize partner success.
