The dispatcher is responsible for routing deliveries and pickups while assigning Class A and Class B drivers for the next day's operations. They also serve as a backup for the lead dispatcher and ensure all routes are finalized before the end of their shift.
The dispatcher will manage morning operations by coordinating with drivers and vendors to handle pickups, deliveries, and same-day requests. They are responsible for resolving operational issues, maintaining accurate records, and ensuring a smooth handoff to the evening team.
The representative will manage customer accounts, process invoices, and handle collections while resolving billing discrepancies. They will also support vendor onboarding and maintain accurate financial records to meet cash flow goals.
The role involves managing day-to-day customer support and collections for an assigned portfolio of accounts. You will coordinate with Sales and Finance teams to process invoice adjustments, perform credit checks, and resolve account issues.
