Remote Logistics Dispatcher (Morning Shift)

About the role

We are looking for an experienced, dependable dispatcher to run our early-morning operation remotely. You will be the first point of contact for drivers and vendors at the start of the day. You will handle same-day requests and solve problems as they come up.

This role works 7:00 AM – 3:00 PM Eastern Time

What you'll do

• Answer and manage driver and operator calls, resolving issues that come up during morning operations - Communicate with vendors by email about pickups, deliveries, and changes
• Receive, schedule, and dispatch same-day requests
• Respond to immediate operational problems such as delays, equipment issues, and driver availability, and escalate when needed
• Keep accurate records of dispatch activity and changes
• Coordinate with the evening dispatcher and transportation leadership for a smooth handoff

Qualifications

• Fluent in English and Spanish, spoken and written (required)
• 2+ years of experience in dispatching, transportation, or logistics coordination
• Comfortable handling a high volume of calls and working under time pressure
• Strong written communication for vendor email correspondence
• Reliable high-speed internet, a quiet workspace, and a working phone/headset
• Able to work independently and make sound decisions without on-site supervision
• Experience dispatching Class A and Class B drivers

Preferred

• Experience in produce, refrigerated, or food distribution
• Experience with dispatch, routing, or TMS software