The Service Delivery Manager acts as the primary client advocate, ensuring product performance meets expectations and driving adoption through proactive governance. They are responsible for managing SLAs, coordinating incident resolution, and collaborating with technical teams to ensure smooth product rollouts.
Entersekt
7 Remote Job Openings at Entersekt
Lead the strategy and development of the EMV 3-D Secure Access Control Server product portfolio to ensure functional and financial success. Manage global stakeholder relationships and represent the company in industry standard bodies like EMVCo.
Design, develop, and maintain backend services for the 3DS Payments platform using Java and MySQL. Collaborate with cross-functional teams to ensure system reliability, security compliance, and performance optimization.
Integrate security controls and maintain a highly available, scalable cloud infrastructure using a security-first mindset. Manage AWS services, automate compliance for SOC2 and PCI-DSS, and provide technical mentorship on secure infrastructure practices.
The Senior Sales Engineer partners with Account Executives to lead technical discovery, articulate product value, and manage technical evaluations for new and existing customers. They are responsible for leading technical workshops, handling objections, and ensuring a seamless handover to the solution delivery team upon contract signature.
This senior individual contributor role defines and delivers the modernisation roadmap for key product systems by assessing legacy components, designing target-state architecture, and implementing improvements directly in codebases. The role introduces modern engineering practices and cloud-native patterns while improving operational capabilities like automation, observability, and deployment consistency for the SaaS model.
As a Senior Software Engineer, you will develop and enhance products for the Authentication Advice team, focusing on processing requests reliably and at scale. You will also mentor junior engineers and collaborate with cross-functional teams to build secure, scalable solutions.
