Engageware

The Senior Customer Success Manager is responsible for managing a portfolio of 40-50 accounts to ensure health, adoption, and renewal. They will act as the primary point of contact, conducting business reviews and collaborating with internal teams to drive customer value and expansion.

The Account Executive will be responsible for cultivating and maintaining business relationships with existing clients by following up on their needs and interests, while also presenting other products and services to drive company growth. This role involves building client relationships, converting commercial leads into closed deals, and actively prospecting new clients within the Mexican enterprise and corporate market.