You will own product initiatives from discovery through launch, making key decisions on scope and priorities while collaborating with design and engineering. You will also leverage AI to automate workflows and drive measurable business outcomes through product improvements.
The Director of Business Operations will own and optimize the systems connecting customer contracts to implementation, billing, and customer success handoffs. This role involves leading the customer experience live-chat team and driving cross-functional operational improvements across the organization.
You will own the design of in-store features from discovery through production, partnering with product and engineering teams to solve complex retail workflows. You will conduct user research and leverage data to iterate on product experiences that support store associates and managers.
The VP of Product will take day-to-day ownership of the product organization, translating company goals into actionable roadmaps and measurable outcomes. They will lead the product team, partner with Design and Engineering, and drive the company's AI-native product strategy.
