Build and scale powerful integrations between Dotdigital and other platforms using an embedded IPaaS platform and scripting. Collaborate with Product Managers and QA Engineers to ensure high performance, reliability, and efficient data processing.
Dotdigital
6 Remote Job Openings at Dotdigital
Build and maintain Dotdigital's marketing websites and ecommerce integrations to enhance the public-facing brand experience. Collaborate with cross-functional teams to deliver secure, high-performing front-end and back-end engineering solutions.
Design, implement, and maintain scalable cloud infrastructure to ensure 24/7 platform uptime for a global SaaS platform. Collaborate with cross-functional teams to automate deployment processes and enhance system reliability throughout the DevOps lifecycle.
Act as a subject matter expert to provide technical and non-technical support to customers. Investigate application issues, resolve problems, and contribute to internal documentation and best practices.
The role involves troubleshooting and resolving technical customer issues related to product setup and configuration. Additionally, the specialist will create help documentation and escalate bugs to the engineering team with clear reproduction steps.
The Product Manager will own the integrations roadmap to ensure seamless tech stack connectivity for customers. This includes conducting discovery, collaborating with engineering and UX teams, and driving the end-to-end product development lifecycle.
