The role focuses on protecting the company's people, products, and data through the implementation of security controls and monitoring. Key duties include managing vulnerability remediation, incident response, and ensuring compliance with the ISMS and ISO 27001.
Dotdigital
5 Remote Job Openings at Dotdigital
Act as the first point of contact for merchants to troubleshoot issues and provide guidance on product best practices. Collaborate with Customer Success, Engineering, and Product teams to resolve technical problems and improve support processes.
Lead and develop a team of Product Managers to drive the coherence and quality of the Dotdigital CXDP platform. Own the product roadmap and strategy while partnering with engineering and commercial teams to ensure successful go-to-market execution.
Design, implement, and maintain scalable cloud infrastructure to ensure 24/7 platform uptime for a global SaaS platform. Collaborate with cross-functional teams to automate deployment processes and enhance system reliability throughout the DevOps lifecycle.
The role involves troubleshooting and resolving technical customer issues related to product setup and configuration. Additionally, the specialist will create help documentation and escalate bugs to the engineering team with clear reproduction steps.