The Operations Associate will manage structured tasks across finance, hiring, vendor management, and general business operations. They will also support the Head of Operations with logistics, documentation, and ad hoc reporting to ensure smooth company scaling.
Dotdigital
9 Remote Job Openings at Dotdigital
You will work within a scrum team to build and enhance integrations with other platforms using an embedded IPaaS environment. This involves collaborating with product managers and quality assurance engineers to ensure high performance and reliability in data processing.
Identify and manage strategic technology partners to extend platform capabilities and drive commercial growth. Develop joint go-to-market plans and manage partner relationships across sales, marketing, and customer success teams.
Manage a portfolio of agency services partners to drive revenue and build a pipeline of referred opportunities. Educate partners on the platform's value and collaborate with internal teams to execute joint marketing and lead-generation activities.
The Associate Product Manager will focus on expanding and improving the ecosystem of integrations for the Dotdigital Marketing platform. This includes conducting product discovery, managing the integrations roadmap, and collaborating with engineers and UX designers to deliver valuable customer outcomes.
The role focuses on protecting the company's people, products, and data through the implementation of security controls and monitoring. Key duties include managing vulnerability remediation, incident response, and ensuring compliance with the ISMS and ISO 27001.
Act as the first point of contact for merchants to troubleshoot issues and provide guidance on product best practices. Collaborate with Customer Success, Engineering, and Product teams to resolve technical problems and improve support processes.
Lead and develop a team of Product Managers to drive the coherence and quality of the Dotdigital CXDP platform. Own the product roadmap and strategy while partnering with engineering and commercial teams to ensure successful go-to-market execution.
The role involves troubleshooting and resolving technical customer issues related to product setup and configuration. Additionally, the specialist will create help documentation and escalate bugs to the engineering team with clear reproduction steps.