The Billing Support Specialist will serve as the primary point of contact for all billing-related inquiries, including invoices, payments, and disputes. They will also manage enterprise account billing, maintain accurate records in internal tools, and contribute to the improvement of billing documentation and processes.
The role involves owning and maintaining the JavaScript client library and building performant front-end applications using React. Additionally, the engineer will contribute to full-stack projects involving Python or Rust backends and translate Figma designs into production-ready components.
The role involves owning and maintaining the C# client library and developing high-performance server applications in C++. Responsibilities include writing message parsers for market data feeds and optimizing the codebase for high throughput and low latency.
Design and maintain high-performance server applications and message parsers using C++, C, and Rust. Optimize codebase for high throughput and low latency while implementing tools for petabyte-scale data processing.
Manage the full technical sales cycle for financial data, including handling customer inquiries and providing data samples. Develop use-cases in Python, C++, or Rust while maintaining CRM records and building executive industry relationships.
Design and maintain high-performance server applications and message parsers for direct market data feeds. Optimize codebase for high throughput and low latency while implementing tools for petabyte-scale data processing.
The role involves owning exchange onboarding, licensing, and compliance across a global portfolio of market data offerings. It requires managing relationships with over 100 exchanges and coordinating with internal product and commercial teams to align data offerings with licensing policies.
Act as the first point of contact for APAC customers to resolve API, onboarding, and billing issues. Escalate complex technical problems to senior engineering teams and contribute to developer documentation and community growth.
Act as the first point of contact for EU customers to resolve API, onboarding, and billing issues. Escalate complex technical problems to senior engineering teams and contribute to developer documentation and community growth.
This role acts as the first point of contact for customer support inquiries, focusing on triaging issues, resolving common technical questions related to API usage, onboarding, and billing. Responsibilities include escalating complex issues to senior teams with clear documentation and participating in an on-call rotation.
The Product Marketing Specialist will write and review landing pages, activation flows, and sales copy to drive engagement and conversion. They will also drive product marketing initiatives, including positioning, messaging, and launch campaigns.
As a Financial Data Sales Associate, you will oversee the full scope of sales, including managing the technical sales process and creating use-cases with market data. You will also gather customer feedback and maintain accurate forecasting and record-keeping procedures.
The junior systems engineer will manage systems and network configuration, deploy applications, and maintain large storage clusters. They will also improve systems automation and provide on-call support.
