Gather, analyze, validate, and document business, functional, non-functional, technical, and data requirements, while mapping processes and identifying system impacts and integration needs. Support development, QA, testing, UAT, and implementation teams by clarifying requirements and ensuring solutions align with documented business needs.
Develop and close high-value opportunities with mid-market and enterprise clients, leading executive conversations and consultative sales cycles from discovery through procurement. Represent CRS at industry events, collaborate with product, delivery, and marketing teams, and provide market insights while maintaining accurate forecasts and CRM records.