This is a remote position.
We are looking for a Business Analyst who will be responsible for understanding business needs, eliciting and documenting requirements, analysing processes, and translating these into clear functional and technical specifications for product, development, and implementation teams.
This role ensures that customer requirements, product strategy, and system design are aligned. Our Business Analyst provides the analytical foundation on which Functional Consultants and Developers build solutions and execute our product development strategy and project implementations.
Key Responsibilities
Requirement Gathering and Analysis:
- Engage with customers, internal stakeholders, and Functional Consultants to understand business objectives and system needs.
- Conduct workshops, interviews, and discovery sessions to capture detailed requirements.
- Consolidate, structure, and document functional, non‑functional, and technical requirements.
- Validate and refine requirements with stakeholders to ensure clarity, accuracy, and feasibility.
- Maintain requirements traceability from discovery through to development and testing.
Process Mapping & Business Analysis:
- Analyse existing business processes to identify gaps, dependencies, and opportunities for improvement.
- Produce clear, accurate process maps (current and future state) for use by Functional Consultants and Product teams.
- Identify system‑level impacts, integration points, and required data flows.
- Provide analytical insights to support solution design discussions (without prescribing consulting or configuration decisions).
Specification & Documentation:
- Business Requirements
- Functional Specifications
- Technical Designs
- User stories & acceptance criteria
- Use cases & workflow diagrams
- Data and field‑level requirements
- Requirement Traceability Matrices (RTMs)
- Ensure specifications are complete, unambiguous, and actionable by Development, Consulting and QA teams.
Data Understanding & Stewardship Support:
- Document data requirements, data sources, ownership, dependencies, and quality considerations.
- Identify gaps, inconsistencies, or risks related to data needed for system functionality.
- Support analysis of data flows across modules and integrations.
BA Support During Development & Testing:
- Collaborate with Developers to clarify requirements, edge cases, and business rules.
- Validate that technical designs align to documented requirements.
- Develop and support execution of test cases, test scenarios, and acceptance criteria.
- Support QA teams by resolving requirement‑related queries and validating system behaviour.
- Participate in UAT support with Functional Consultants and stakeholders.
Implementation Support:
- Provide the analytical foundation for Implementation teams by ensuring requirements are correct, complete, and well‑documented.
- Assist Functional Consultants by clarifying business rules, data requirements, and expected outcomes.
- Support user enablement through well-structured documentation and clear explanations of system behaviour.
Requirements
Qualifications & Experience
- Bachelor’s degree in Information Systems, Business Analysis, Computer Science, or related field - relevant experience will be considered.
- 3+ years’ experience as a Business Analyst (HR, Payroll, ERP or enterprise systems exposure advantageous).
Technical & Functional Skills
- Strong capability in gathering and structuring requirements.
- Competent in process mapping and workflow analysis.
- Ability to translate business needs into specifications for development teams.
- Experience with workflow management and workflow design tools.
Behavioral Competencies
- Effective communication and facilitation skills across technical and non‑technical stakeholders.
- Analytical, structured thinking.
- Ability to work across multiple workstreams and prioritise effectively.
- Collaborative mindset.
Benefits
Why Join CRS
At CRS Technologies, we exist to make our clients the employers their employees love—and to create a workplace our employees love too.
Together, we’re building a future where every workplace inspires love—starting with ours.
We promise to provide you with an environment that values growth, fosters curiosity, and allows you to be your best.
We do this by adhering to a set of core values that inspire us to:
- Creators of Success
- Champions for Employers of Choice
- Intensely Curious
- Unstoppable Together
- Relentless Problem Solvers
- Building Lasting Impact
— Sarah J.
·
Marketing Manager
★★★★★
Verified
