The Account Manager is responsible for identifying upselling and cross-selling opportunities to drive growth within existing SMB accounts. This quota-carrying role involves managing the full sales cycle and collaborating with SDR and CSM teams to ensure a seamless customer experience.
Connecteam
8 Remote Job Openings at Connecteam
Oversee large business and enterprise customers to ensure sustained success and maximum value from their investment. Develop customer success plans, analyze progress data, and collaborate across departments to resolve escalations and create success stories.
Oversee large business and enterprise customers to ensure sustained success and maximum value from the platform. Develop customer success plans, analyze progress data, and collaborate across departments to resolve escalations and create success stories.
Oversee large business and enterprise customers to ensure sustained success and maximum value from the platform. Develop customer success plans, analyze progress data, and collaborate across departments to resolve escalations and create success stories.
The Account Executive is responsible for managing the full sales cycle to convert signed-up businesses into paying customers. They act as a link between the market and the product team, providing feedback to influence product development.
Lead and mentor a team of Mid-Market Account Executives to drive pipeline growth and quota attainment. Optimize sales processes and collaborate with cross-functional teams like Marketing and RevOps to scale a high-performing sales culture.
Proactively engage with existing customers to identify upsell opportunities and book qualified demos for Account Managers. Manage all prospecting activities in the CRM while collaborating with the team to refine outreach strategies.
The Director of Success will oversee the post-onboarding stage for mid-market enterprise and strategic accounts, focusing on customer retention and product adoption. This role involves managing specialized teams to ensure successful implementation and customer satisfaction.
