The Solutions Engineer is responsible for leading enterprise onboarding, configuring the CommandLink ITSM platform, and managing technical integrations. They act as the primary technical owner for assigned accounts to ensure successful adoption and maximum platform value.
CommandLink
14 Remote Job Openings at CommandLink
Lead enterprise onboarding and technical configuration of the CommandLink ITSM platform, including workflows and automation. Act as the primary technical owner for assigned accounts to ensure seamless integrations and maximum platform adoption.
The Sales Analyst supports Channel Directors by managing the operational side of selling, including order processing and quoting. They act as a force-multiplier by handling administrative tasks, financial modeling, and communication to ensure deals move seamlessly.
The Customer Success Manager focuses on business development and customer retention through consistent contact and Quarterly Business Reviews. The role aims to maximize customer experience and grow the business through product upgrades and cross-selling.
The Technical Account Manager is responsible for leading enterprise onboarding, configuring the CommandLink ITSM platform, and managing technical integrations. They act as the primary technical owner for assigned accounts to ensure adoption, satisfaction, and the realization of platform value.
The Technical Account Manager is responsible for leading enterprise onboarding, configuring the CommandLink ITSM platform, and managing technical integrations. They act as the primary technical owner for assigned accounts to ensure adoption, satisfaction, and the realization of platform value.
The Managed Services Network Engineer provides end-to-end support for ISP/MSP business customers, focusing on managing and troubleshooting SDWAN networks and related services. Responsibilities include troubleshooting LAN setups, supporting customer onboarding, and maintaining excellent customer relationships.
The Network Engineer will provide end-to-end support for customers, focusing on SDWAN, Internet, and related services. Responsibilities include troubleshooting and configuring LAN setups, supporting customer onboarding, and maintaining excellent customer relationships.
The analyst will use Excel to audit cost data, identify saving opportunities, and improve reconciliation processes. They will also create reports and dashboards for leadership while collaborating with teams to solve operational problems.
Design, implement, and manage enterprise network and SASE solutions using platforms like Cato, Fortinet, and Cisco Meraki. Lead network transformation projects and provide technical mentorship and escalation support for managed services engineers.
Lead the design, implementation, and management of enterprise SASE and SD-WAN solutions for clients. Mentor junior engineers and serve as the primary technical escalation point for complex network transformation projects.
The Sales Support Manager will handle operational tasks such as processing orders, managing quotes, and maintaining vendor tools to ensure sales deals move efficiently. They will also act as a dedicated partner to the Channel Director by managing communications, preparing proposals, and providing support during events.
The Channel Director is responsible for growing sales through strategic channel partnerships and managing the full sales cycle from prospecting to closing. They will also educate subagents on product value propositions and collaborate with sales leadership to execute go-to-market strategies.
The National Channel Director is responsible for growing and selling opportunities through strategic partnerships and managing the channel sales cycle. This includes qualifying subagents, educating them on products, and achieving sales targets.