The Group Specialist acts as a primary point of contact for travel professionals to drive revenue growth and retention within an assigned territory. They manage daily account functions, including audits, promotional calls, and customer service interactions to ensure a positive experience.
The specialist manages the emergency phone line by resolving travel-related issues such as flight delays, injuries, and illnesses. They are responsible for documenting all incidents, booking alternate travel arrangements, and ensuring high-quality customer interactions.
The Global Contracting Manager leads negotiations and contracting strategies for tour components to ensure alignment with financial and brand objectives. This role manages vendor relationships and secures necessary inventory while collaborating with internal teams to improve operational excellence.
The Global Contracting Manager leads negotiations and contracting activities for tour components to ensure alignment with financial and brand standards. This role manages vendor relationships and secures necessary inventory while collaborating with internal teams to support operational excellence.
The Specialist, Talent Management supports the design, development, and administration of learning experiences across the organization. This role involves managing the learning management system, facilitating training sessions, and partnering with stakeholders to translate business needs into effective learning content.
