The Client Care Agent will manage inbound and outbound calls to support the sales team and assist customers with tour bookings. They are responsible for educating clients on product offerings and maintaining accurate booking records within the reservation system.
The Outbound Sales Agent is responsible for reaching out to generated leads to build company revenue and customer loyalty through personalized guest experiences. They must follow sales call flows, maintain accurate customer databases, and meet or exceed established sales goals.
The Group Specialist acts as a primary point of contact for travel professionals to drive revenue growth and retention within an assigned territory. They manage daily account functions, including audits, promotional calls, and customer service interactions to ensure a positive experience.
The Global Contracting Manager leads negotiations and contracting strategies for tour components to ensure alignment with financial and brand objectives. This role manages vendor relationships and secures necessary inventory while collaborating with internal teams to improve operational excellence.
The Global Contracting Manager leads negotiations and contracting activities for tour components to ensure alignment with financial and brand standards. This role manages vendor relationships and secures necessary inventory while collaborating with internal teams to support operational excellence.
The Specialist, Talent Management supports the design, development, and administration of learning experiences across the organization. This role involves managing the learning management system, facilitating training sessions, and partnering with stakeholders to translate business needs into effective learning content.
