This role serves as the escalated point of contact for client background screening programs and account workflows. Responsibilities include managing service tickets, performing case research, and facilitating communication between internal teams and clients.
This role is responsible for executing credentialing and licensing research, data validation, and compliance checks to support business operations. The specialist will manage documentation, maintain case notes, and collaborate across departments to ensure data accuracy and process efficiency.
The Client Onboarding Project Specialist leads the transition of new clients onto the company platform by coordinating with cross-functional teams. They serve as the primary point of contact to ensure all onboarding requirements are met within established timelines.
The role involves designing and implementing data infrastructure while independently developing AI/ML systems for internal and external use. The engineer will also collaborate with business stakeholders to translate needs into technical solutions.
The Vaccination Review Associate is responsible for validating and processing vaccination records to ensure compliance with regulatory and client-specific requirements. This role involves maintaining accurate data in screening systems and collaborating with stakeholders to resolve documentation discrepancies.
Conduct detailed research on US local, state, and federal court portals to retrieve and analyze case records. Accurately interpret charge levels, case types, and dispositions to ensure high-quality background screening reports.
Conduct employment and education verifications for US-based candidates by contacting HRs and educational institutions. Maintain accurate documentation and ensure compliance with strict SLA, quality, and regulatory standards.
The role involves monitoring and triaging SIEM alerts, managing the vulnerability lifecycle, and conducting threat hunting. Additionally, the analyst supports SOC 2 and NIST CSF compliance efforts and maintains security policies and risk registers.
Lead a team of 10-20 associates managing end-to-end employment and education verification processes for US background screening. Ensure strict adherence to SLAs, quality benchmarks, and US compliance standards while managing team productivity and performance.
Lead a team of associates in conducting US public records research and criminal background screenings to ensure high-quality delivery and SLA adherence. Oversee the interpretation of court dockets and legal documentation while managing team productivity and operational reporting.
Provide high-volume customer service and technical support to end-users of a pre-employment and onboarding portal via calls, emails, and chats. Resolve candidate concerns regarding login issues, document submissions, and background screening appointments while maintaining strict privacy compliance.
Design and build data infrastructure, including ETL/ELT pipelines and cloud data warehouses using the Microsoft Azure stack. Develop and optimize T-SQL scripts and stored procedures while supporting data quality and governance initiatives.
Assist in building modern software applications and services using Microsoft Azure to process criminal leads and employment verifications. Collaborate with the team to design and maintain databases, APIs, and user interfaces while migrating legacy systems.
The Software Developer is responsible for designing, developing, and maintaining scalable software applications across front-end and back-end technologies. This includes building RESTful APIs, optimizing SQL databases, and collaborating with cross-functional teams in an Agile environment.
The role involves designing, developing, and testing software features while maintaining high-quality applications. You will collaborate with cross-functional teams, conduct code reviews, and mentor junior developers.
This role involves implementing CI/CD and DevOps best practices to enhance the development lifecycle, speed up deployment, and improve observability. Duties include developing Azure-based monitoring, writing Azure DevOps pipelines, and automating product deployments.
This role involves engaging with candidates to secure necessary supporting documentation for background screenings and providing assistance throughout that process. Duties include utilizing internal systems for data input, handling candidate disputes, and explaining the screening process via phone contact.
