The Customer Success Manager will guide customers through the lifecycle to ensure product value, manage renewals, and drive expansion. They will act as a strategic partner and advocate, collecting feedback and collaborating cross-functionally to enhance the customer experience.
The role involves managing both inbound and outbound prospecting to identify target accounts and qualify opportunities. The representative will collaborate with Account Executives and Marketing to build a high-quality sales pipeline.
The Solutions Engineer acts as a technical partner to sales and customer success, owning the technical sales cycle from discovery to proof-of-concept. They design scalable IAM and IGA architectures and deliver high-impact product demonstrations to solve complex security challenges.
Design and develop scalable, high-performance backend software solutions for access management using AI-assisted tools. Collaborate with cross-functional teams to implement secure authentication and authorization features while mentoring junior engineers.
Own and scale the cross-browser extension for managing credentials, focusing on quality, performance, and security. Lead a security-first engineering culture while integrating AI-assisted tools into the development workflow.
Design and develop scalable frontend solutions for Cerby's SaaS platform, focusing on access management and secure vault systems. Lead a security-first engineering culture by managing frontend dependencies and integrating AI tools into the development workflow.
