Cadwell

Provide Tier 2 technical support for international distributors and customers, focusing on networking, databases, and HL7 in clinical environments. Advise on IT infrastructure design, execute software upgrades, and ensure compliance with international data privacy regulations.

Own the global strategy, positioning, and lifecycle for the Intraoperative Neuromonitoring product line. Act as the technical bridge between clinical vision and engineering execution to drive product development from strategy through delivery.

Provide technical support for medical devices via phone and remote tools, guiding customers through product operation and configuration. Troubleshoot hardware, software, and networking issues while participating in weekend and on-call rotations.

The specialist serves as the clinical expert for the Cascade IONM portfolio, leading customer education, training, and clinical configuration during implementation. They design learning experiences, support product adoption, and provide clinical insights for product development and software enhancements.

The Content Marketing Specialist will serve as the lead storyteller for neurodiagnostic and sleep product lines by developing editorial calendars and high-impact marketing assets. They will collaborate with cross-functional teams to optimize digital content for SEO/AEO and empower the global sales force with clinical tools.