The Benefits Analyst supports the consulting delivery team by creating customer deliverables, managing insurance carrier implementations, and performing cost modeling and benchmark analysis. They also assist with the request for proposal process, onboarding new customers, and ensuring quality assurance across benefit plans.
The Account Executive will manage the full sales cycle, from prospecting to closing, to acquire new clients in the West Coast region. Responsibilities include building relationships with prospects, conducting product demonstrations, and collaborating with internal teams to meet revenue targets.
The Account Executive will manage the full sales cycle, including outbound prospecting, lead qualification, and closing new business in the East Coast region. They will also build relationships with internal teams and external partners while maintaining accurate data in the CRM system.
The Customer Experience Manager drives customer satisfaction and retention by leading the service relationship for an assigned book of business. They support the execution of annual account plans and lead customer open enrollment presentations.
The Benefits Consultant is responsible for ongoing customer strategy, service, and retention, which includes assessing needs, managing partner relationships, and placing benefit programs. This role requires leading the execution of the consulting model, developing account plans, and collaborating with internal teams to ensure customer success and satisfaction.
