The People Operations Generalist will manage the employee lifecycle, including HRIS data integrity, onboarding, and the documentation of standard operating procedures. They will also implement AI-driven workflows and ensure operational compliance with multi-state employment laws.
The Benefits Analyst supports the consulting delivery team by creating customer deliverables such as benefit guides, cost modeling, and benchmark analysis. They also serve as a project manager for insurance carrier implementations and support onboarding and quality assurance efforts.
The Benefits Consultant is responsible for managing customer strategy, service, and retention while overseeing benefit programs and insurance carrier relationships. They will lead the execution of the consulting model, develop account plans, and collaborate with cross-functional teams to ensure customer success.
The Customer Experience Manager drives customer satisfaction and retention by leading the service relationship for an assigned book of business. They support the execution of annual account plans and lead customer open enrollment presentations.
The Benefits Consultant is responsible for ongoing customer strategy, service, and retention, which includes assessing needs, managing partner relationships, and placing benefit programs. This role requires leading the execution of the consulting model, developing account plans, and collaborating with internal teams to ensure customer success and satisfaction.
