The Director of Operations & Delivery will oversee day-to-day execution across client services, implementations, support, and development processes. This role is responsible for ensuring operational efficiency, managing external partners, and maintaining compliance standards like SOC 2.
The Account Executive will own the full-cycle sales process for new business, leveraging AI and automation tools to manage prospecting and pipeline generation. They will also collaborate with leadership to shape go-to-market strategies and represent the company at industry conferences.
Serve as the primary point of contact for customers to provide product support and resolve inquiries via phone, email, and CRM. Collaborate with internal technical teams to ensure the swift resolution of complex issues while maintaining accurate documentation.