The BPM/Senior Business Analyst will lead business process transformation and requirements analysis for asset management systems with a focus on data strategy and AI enablement. The role involves mapping end-to-end processes, defining functional requirements, and collaborating with cross-functional teams to deliver scalable digital capabilities.
Develop and integrate C++ applications for satellite terminals while collaborating with cross-functional teams. Participate in design reviews, code reviews, and ensure product quality throughout the software development lifecycle.
The Technical Project Manager will lead the delivery of public-sector software development and technology modernization initiatives while managing project plans, schedules, and cross-functional teams. They are responsible for ensuring projects are delivered on time, within scope, and in compliance with contractual and technical requirements.
The role involves writing compelling proposals in response to RFPs, RFIs, and RFQs for government and commercial clients. It also requires collaborating with subject matter experts to gather content and maintaining proposal templates and boilerplate documentation.
Lead the development of compliant and compelling technical proposal content by collaborating with SMEs and Solution Architects. Translate complex technical solutions into clear value propositions and manage content repositories for future efficiency.
Support and optimize contact center operations by managing ACD platforms, IVR flows, and call routing. Ensure high availability of voice and digital channels while providing 24x7 on-call support.
Manage the full invoice cycle from receipt to payment and resolve issues related to POs and vendor information. Handle employee expense reimbursements and assist with month-end close activities including journal entries and account reconciliations.
