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The technician will provide first-level IT support for hardware and software issues while maintaining detailed incident documentation in the ticketing system. They will also assist with system security, infrastructure maintenance, and configuration of site hardware and software.
The role involves managing daily administrative tasks, client scheduling, and professional communication within a mental health practice. A primary focus is on medical billing, including submitting insurance claims, reconciliation, and following up on unpaid accounts.
The Non-Clinical Case Manager coordinates patient support services to ensure timely access to care, therapy initiation, and ongoing adherence. This role acts as a primary point of contact for patients, caregivers, and healthcare providers while maintaining accurate documentation in the CRM system.
The IT Support Supervisor leads a remote team responsible for IT training, application support, and ensuring system stability within a healthcare environment. They oversee the design and delivery of training programs while maintaining regulatory compliance and fostering a service-oriented team culture.
The technician will commission, repair, and service mechanical and electrical equipment for data center cooling projects. They will also provide technical expertise and support to end users, contractors, and engineering teams to resolve operational issues.
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The role involves supporting and maintaining .NET web applications and APIs while collaborating with cross-functional teams to design and implement new features. You will evaluate defect reports, analyze system errors, and ensure development consistency with business requirements.
The coordinator will communicate with clients via phone, email, and virtual meetings to support their travel planning and coordination needs. They are also responsible for maintaining accurate client records and collaborating with team members and partners to ensure service accuracy.
The Technical Support Specialist provides advanced technical support for Linx coding and marking technologies, focusing on customer applications and system integration. They act as an escalation point for customers and field teams while collaborating with various departments.
The Reservations Support Coordinator prepares travel arrangements based on client preferences and reviews available booking selections. They help organize confirmation details and maintain accurate digital records connected to travel requests.
The Remote Customer Support Representative will handle customer inquiries, manage collections, and oversee account receivables. They will also serve as the Escrow Representative, coordinating payments and transactions with partners.
The Technical Support Specialist will respond to customer inquiries and platform alerts, troubleshoot technical issues, and coordinate resolutions across the organization. This role is collaborative and customer-facing, focusing on maintaining platform reliability and meeting service-level objectives.
The Customer Support Executive will respond to client inquiries, coordinate bookings, and maintain accurate records. The role focuses on delivering a positive client experience through effective communication.
The Registered Dietitian will conduct comprehensive nutritional assessments and provide ongoing counseling and motivational support to study participants. They will monitor participant progress and collaborate with the clinical research team to ensure adherence to study protocols.
The Technical Support Lead will ensure fast, empathetic, and effective user interactions while co-leading Anima’s support desk. They will also design automations, create documentation, and build playbooks to scale a high-performing support organization.
The Registered Dietitian will conduct comprehensive nutritional assessments and provide ongoing counseling and motivational support to study participants. They will monitor participant progress and collaborate with the clinical research team to ensure adherence to study protocols.
The Registered Dietitian will conduct comprehensive nutritional assessments and provide ongoing counseling and motivational support to study participants. They will monitor participant progress and collaborate with the clinical research team to ensure adherence to study protocols.
The representative will provide exceptional client support, manage collections and overdue payments, oversee account receivables, and act as the Escrow Representative coordinating regional transactions. Key duties involve handling inquiries, developing collection strategies, and ensuring accurate payment processing and compliance.
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The Associate Technical Support Analyst will serve as the frontline for customer support, diagnosing and resolving common technical issues related to Fortra's solutions under guidance. Key duties include responding to requests, documenting interactions accurately, and collaborating with senior team members on complex problems.
The role involves assisting customers with inquiries via email, chat, and social media, alongside creating support documentation and conducting online training sessions. Responsibilities also include identifying sales opportunities, collaborating with development and product teams, and participating in customer satisfaction improvement projects.
The main mission of this role is to triage and solve client problems related to their Microsoft Dynamics NAV/BC system, delivering functional and technical services while resolving and monitoring support tickets with appropriate urgency. This includes coordinating with other experts for complex issues and publishing knowledge-based articles.
The primary focus of this role is Dynamics Business Central development, involving analyzing client modification requests, writing and testing code to extend functional areas, and delivering modifications to customers. Responsibilities also include providing pre- and post-go-live support and serving as the lead technical expert on implementation teams.
Responsibilities include providing customer support via phone and chat, managing pending tasks, and delivering high-level customer service by providing immediate solutions. This also involves escalating tasks to Level 2 and/or 3 technical teams and identifying and resolving issues.
The Technical Support Specialist, L2, provides advanced technical support, acting as a secondary escalation point for complex issues across internet-based applications, APIs, and database-driven systems. Key duties include diagnosing root causes, communicating technical details to stakeholders, and mentoring lower-level support specialists.
The operator will professionally, politely, and enthusiastically respond to customer inquiries via phone, email, and chat in German, resolving issues quickly and effectively while maintaining detailed documentation. Responsibilities also include escalating complex problems, following up with customers to ensure satisfaction, and contributing to a positive team atmosphere.
The role involves proactively generating appointments for a Sales Event by following up on sales opportunities and leads via phone. Key duties include scheduling test drives, logging customer queries, conducting pre-sales appointments by phone, and promoting the Sales, Service, and Accessories Departments.
The Solutions Support Engineer will be responsible for owning, troubleshooting, and resolving complex technical customer issues within the Wiz product using collaboration and best practices. This role also involves creating and maintaining documentation, escalating critical cases, and designing solutions to scale support offerings through automation.
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This role acts as the first point of contact for customer support inquiries, focusing on triaging issues, resolving common technical questions related to API usage, onboarding, and billing. Responsibilities include escalating complex issues to senior teams with clear documentation and participating in an on-call rotation.
The role involves providing front-line administrative and clerical support for VA clinics, including managing consult intake, patient outreach, and appointment scheduling within strict VA timeliness standards. Responsibilities also include accurately updating patient demographic and insurance information, maintaining documentation in CPRS/EHRM, and collaborating with clinical staff.
The role involves envisioning, championing, and supporting the development of novel Machine Learning systems, product integrations, and performance optimizations to solve real-world problems. You will also work cross-functionally with product, design, and other engineering teams to build efficient AI solutions for Customer Service products.
The specialist ensures business continuity by resolving internet, VOIP, and POS connectivity issues, acting as the primary support contact for multi-location businesses. They own every ticket from start to finish, diagnosing problems and strengthening infrastructure by documenting and escalating complex issues to vendors.
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