Technical Trainer

Job Summary

The primary responsibility of the Technical Trainer is to train employees in all IES training, standards, certifications, and industry best practices.  The Technical Trainer sits within the Training Department and works in close, day-to-day partnerships with various division leaderships. They will build programs from the ground up developing our standards training curriculum, our hands-on technician practical courses, and deliver both to technicians and teams across the country. This role is central to growing talent internally, establishing repeatable installation standards, and positioning IES as the benchmark of our industry.

Job Duties and Responsibilities:

• Develop and train required technical skills for IES employees within a specific program, branch or department.
• Conduct training needs assessment by collecting information pertaining to work procedures, workflow, and reports, understanding job-specific functions and tasks
• Work with branch and regional leadership to identify skill gaps and tailor training content to real-world installation and service scenarios.
• Evaluates training by assessing effectiveness of training to specific job applications
• Maintains quality service by establishing and developing program specific standards
• Implement training processes and best practices that add value and improve business performance
• Ensure all personnel have required access and understand what their role requires within the systems that IES functions in
• Create scalable, repeatable training materials, assessments, and certification pathways that can be rolled out consistently as the division grows.
• Provide instruction and eLearning guides for and new technologies and processes that are developed
• Development of comprehensive training materials for both classroom and eLearning experiences
• As needed, provide one-on-one training sessions to employees with questions and/or issues
• Provide and maintain professional training in a classroom and field environment as well as provide coaching to groups or individuals
• Provide refresher training as necessary
• Ensure precise processes are being communicated in a timely manner
• Gather feedback from teams to improve training and processes
• Travel 75% to deliver in-person training sessions, on-site coaching, and practical skills assessments across IES branch and field locations.
• Serve as a subject-matter expert on industry standards, codes, and best practices, keeping curriculum current as technology and regulations evolve.
• Support internal talent development by mentoring technicians and identifying high-potential employees for advancement, reinforcing IES’s ability to grow talent from within.
• Other duties as assigned

Physical and Mental Requirements:

• Operate as a team member of management.
• Strong verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude.
• Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.
• For demonstration purposes, must be able to climb ladders, use hand and power tools, and lift 50 pounds.
• Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write and give oral presentation(s).
• Must be able to travel within the United States as needed.

Education, Certification, License, and Skill Requirements:

• High School diploma or equivalent.
• Must have a minimum of three (3) years of training experience or related role.
• Must have demonstrated knowledge of job costing, job planning, quality management, safety training, and contract administration.
• Must be proficient with Bluebeam, SharePoint, Microsoft Office (Word, Excel, and PowerPoint).
• Must have a working knowledge of how to utilize AI safely and securely.
• Must have working knowledge of arithmetic, algebra, geometry, and their applications.
• Must have working knowledge of industry standards, best practices, codes, and their applications.
• Must be able to demonstrate installation techniques, best practices, and proper use of tools/equipment.
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting, and quality requirements.
• Must have industry certifications (ASIS International PSP, SIA CSPM, ESA CVSS or CSSI) or equivalents.
• Must have industry manufacturer certifications (Genetec, Lenel, Software House, Milestone, Honeywell, Bosch, etc.) or equivalents.
• Prefer Trainer certification or verifiable training capability in Audio Visual, Distributed Antenna System (DAS), Structured Cabling, or Security.
• Working knowledge of instructional design and adult learning theory practice preferred.
• Maintain technical knowledge by attending educational workshops, reviewing publications.
• Working knowledge of construction process (bid process, project management, delegation, finance, etc.).
• Must meet Company minimum driving standards.

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply

Our commitment to our employees is reflected by our actions: 

• Safety is Priority One – and our record shows it
• Competitive Pay
• Company 401K plan with Employer Contribution Match
• Company Paid Time Off
• Company Paid Life Insurance
• Choice of Medical Coverage including Prescription and  Short Term Disability Plans
• Choice of Dental and Vision Coverage
• Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage
• Auto and Home Insurance Discount Programs

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

View Your Equal Employment Opportunity rights under the law. "Know Your Rights: Workplace Discrimination is Illegal; Conozca sus Derechos: La Discriminación en el Lugar de Trabajo es Ilegal

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

IES Participates in E-Verify/IES participa en el programa E-Verify

E-Verify Information/ Información sobre E-Verify

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