Senior Revenue Operations Specialist

The opportunity

Revenue growth at this stage isn't just a sales problem — it's a systems problem. As Poka continues to scale, we need someone who can connect the dots between our go-to-market teams, sharpen how we use data, and make sure the right insights reach the right people at the right time.

This is a high-impact individual contributor role for someone who thrives in the engine room of a growing SaaS business — equally comfortable pulling a pipeline report, redesigning a process, or presenting findings to senior leadership.

What you'll be doing

Pipeline & Forecasting

• Own and maintain pipeline reporting, forecast cadences, and revenue dashboards in Salesforce
• Partner with Sales, Marketing, and Customer Success leadership to provide visibility into funnel performance and conversion trends
• Flag risks and opportunities early, with data to back it up

Process & Systems

• Identify friction in the go-to-market motion and drive operational improvements across the full revenue cycle — from lead to renewal
• Manage and optimise the revenue tech stack e.g. SFDC, Gong, HubSpot, Looker, and Highspot, ensuring data integrity and adoption
• Explore and embed AI-powered tools into the revenue tech stack — from predictive forecasting and deal scoring to automated reporting — helping the team spend less time pulling data and more time acting on it
• Document and enforce consistent processes across go-to-market teams

Insights & Enablement

• Build and maintain reporting frameworks that help leaders make faster, better decisions
• Support territory planning, quota setting, and capacity modelling in collaboration with Finance and Sales leadership
• Drive adoption of dashboards and self-serve reporting across commercial teams

Cross-functional Collaboration

• Act as the connective tissue between Sales, Marketing, Customer Success, and Finance
• Support go-to-market planning cycles, including annual planning and QBRs
• Bring a continuous improvement mindset to everything — if something can work better, say so

What you bring

• 5+ years of experience in Revenue Operations, Sales Operations, or a related go-to-market function — ideally within a B2B SaaS environment
• Strong command of CRM platforms and revenue tooling; you know how to get clean data out of messy systems
• Analytical and comfortable working with large datasets — whether that's in Excel, Sheets, BI tools, or SQL 
• Familiarity with AI-assisted revenue tools and a genuine curiosity about how AI is changing the way go-to-market teams operate
• A process-first mindset: you don't just identify problems, you build the fix
• Clear communicator who can translate data into narratives that resonate with non-technical stakeholders
• Self-directed and able to prioritise in a fast-moving, high-growth environment
• Fluent in English, and French or another language is a plus