Senior Account Executive Corporate Housing & Hotels

Job DetailsJob Location: Remote - New Braunfels, TX 78130Position Type: Full TimeAbout Us At Team Housing Solutions, we deliver exceptional temporary lodging services to organizations deploying teams across the United States and globally. We build flexible, on-demand housing solutions by partnering with property owners, asset managers, and third-party providers, driving cost efficiency and operational agility for our clients. Our mission is to provide superior temporary lodging experiences through streamlined systems, impeccable service, and a collaborative spirit that values our dedicated team, supply partners, and clients alike.   About the Role The Sr. Account Executive (AE) of Hotels and Corporate Housing is responsible for expanding Team Housing Solutions’ customer base, increasing the company’s footprint within existing new markets, and driving revenue through the sale and delivery of the full range of THS solutions with a primary focus on hotels, corporate housing, and technology-enabled services such as THS PRO. The AE will also work collaboratively with other AEs to drive revenue in the base camps, emergency response solutions, assets and equipment, and catering verticals. The AE is responsible for identifying new customers and opportunities within THS’s current market verticals while also identifying adjacent markets where the company’s solutions can address lodging, housing, workforce, emergency response, deployment, and complex project needs. The role requires a consultative approach to sales—understanding the customer’s operational challenges and developing the right combination of THS services, resources, and technology to meet those needs and create solutions. The AE will manage opportunities through the full business development and sales cycle, including prospecting, customer discovery, solution development, proposal writing, pricing, negotiation, closing, and transition into implementation and ongoing account management. The AE will independently develop customer proposals and work closely with Finance, Operations, Client Services, Business Development, and other internal teams to create solutions that are both customer-focused and commercially viable. A key component of the role is expanding the use and adoption of THS Pro when it provides value to the customer. The AE will understand and sell the platform’s existing capabilities, help customers successfully implement and use THS Pro, and identify opportunities where the platform can improve customer workflows, visibility, communication, reporting, reservations, housing management, or other operational processes. The AE will serve as a key source of customer and market intelligence for the Development Team by identifying recurring customer challenges, unmet needs, and opportunities for future enhancements. The position serves as a strategic bridge between customers and the internal teams responsible for Sales, Lodging Logistics Team, Operations, Client Services, Finance, and technology. Success in the role requires the ability to understand complex customer needs, identify the right THS solution, communicate its value effectively, develop compelling proposals, build long-term relationships, and continually expand THS’s presence within the markets it serves. The position requires a strong understanding of lodging, corporate and temporary housing, business development, complex project coordination, consultative selling, and technology-enabled service delivery, along with the ability to operate effectively in a fast-paced, growth-oriented environment.   Key Responsibilities  Market Expansion & Business Development Identify, qualify, and develop new business opportunities that expand THS’s customer base and geographic and market footprint. Develop relationships with prospective customers across THS’s existing market verticals while identifying adjacent industries and emerging markets where THS solutions can provide value. Identify opportunities for hotels and Corporate Housing Research target markets, organizations, industries, and accounts to identify potential customers and opportunities. Develop and maintain relationships with decision-makers, procurement teams, government stakeholders, industry partners, referral sources, and other key contacts. Build a sustainable pipeline of new business opportunities and proactively move prospects through the sales process. Identify strategic accounts and opportunities that can increase THS’s presence within existing markets. Evaluate customer and market trends to identify new opportunities for THS’s broader solution portfolio.    Solution Sales & Customer Discovery  Lead consultative sales conversations designed to understand the customer’s business, operational challenges, requirements, and desired outcomes. Conduct customer discovery meetings, site visits, capabilities briefings, presentations, and solution discussions. Determine the appropriate combination of THS services, resources, technology, and operational capabilities to address each customer’s needs. Sell the value of THS’s complete solution portfolio rather than relying on a sole product or service when applicable. Demonstrate THS Pro when technology can improve the customer’s lodging, housing, reservation, personnel, reporting, billing, or operational workflows. Clearly communicate the capabilities, benefits, and limitations of THS Pro and other THS solutions. Identify opportunities to solve customer challenges through combinations of hotels, corporate housing, base camps, emergency response, assets, catering, technology, and other THS capabilities. Manage complex opportunities from initial discovery through solution development, proposal, negotiation, close, and transition to implementation. Build trusted relationships with customers by understanding their business and becoming a resource for their lodging, housing, and project needs.    Proposal Development, Pricing & Commercial Strategy  Own the development and preparation of commercial customer proposals, RFP responses, presentations, statements of work, and other sales materials. Write clear, compelling proposals that connect commercial customer requirements to the appropriate THS solutions. Develop customized solutions and proposals based on customer requirements, scope, geography, volume, duration, service expectations, and operational considerations. Work with Finance, Operations, Business Development, Lodging Logistics Team, and Leadership to develop appropriate pricing and commercially viable solutions. Develop pricing recommendations that consider customer value, market conditions, expected revenue, operating costs, implementation requirements, risk, and profitability. Evaluate opportunity economics, including revenue potential, costs, margins, and long-term account value. Participate in contract negotiations, pricing discussions, and other commercial activities. Ensure proposals accurately represent THS capabilities, pricing, services, and implementation expectations.    Client Onboarding & Solution Adoption  Support the transition of new customers from the sales process into implementation and ongoing account management. Support the transition of current customers from their current AEs. Coordinate with Client Services, Lodging Logistics Team, Operations, Finance, and Technology teams to support successful implementation. Help establish customer expectations, workflows, responsibilities, service requirements, reporting needs, and implementation milestones. Help customers understand and effectively utilize THS solutions Support customer adoption of THS Pro when it is part of the customer's solution. Provide demonstrations, training, and customer support during the adoption process as appropriate. Monitor customer satisfaction and identify opportunities to improve service delivery, increase utilization, or introduce additional THS capabilities. Help identify and resolve implementation challenges by coordinating with the appropriate internal teams.   Account Growth, Renewals & Cross-Selling Develop and maintain strong, long-term relationships with existing customers. Conduct regular customer conversations to understand changing requirements, business challenges, satisfaction, and future needs. Identify opportunities to expand existing accounts across THS’s broader solution portfolio. Identify opportunities for additional hotels, Corporate Housing, THS Pro, emergency response, base camps, assets, catering, and other THS services. Lead or support renewal conversations and develop strategies to retain and grow existing accounts. Identify opportunities for upselling, cross-selling, and increased customer utilization. Monitor customer satisfaction and identify potential retention risks before they become renewal issues. Collaborate with Client Services and Operations to address customer concerns and support successful outcomes. Develop account strategies that increase customer value, revenue, retention, and THS’s overall footprint within the account.    THS Pro Customer Adoption & Development Partnership Maintain a strong understanding of THS Pro’s current capabilities to effectively demonstrate and sell the platform as part of an overall THS solution. Identify customers and opportunities where THS Pro can improve operational efficiency, visibility, communication, reporting, reservations, billing, housing management, or other workflows. Help new customers successfully adopt and utilize THS Pro when included in their solution. Gather customer feedback regarding THS Pro functionality, usability, workflows, reporting, and other platform capabilities. Identify recurring customer challenges, unmet needs, and workflow gaps that may represent opportunities for future platform enhancements. Translate customer feedback into clear, actionable information for the THS Pro Development Team, including business problems, customer impact, frequency, and potential market or revenue opportunity. Distinguish between individual customer requests and broader market needs or recurring challenges. Provide the Development Team with customer and market context to help inform potential future enhancements. Participate in product discussions, customer validation, demonstrations, testing, and feedback sessions as appropriate. Communicate new and enhanced THS Pro capabilities to customers and identify opportunities to increase adoption.   Corporate Housing Business & Operational Support Provide business development and operational support to the Corporate Housing department. Identify and qualify new Corporate Housing, temporary housing, lodging, and related service opportunities. Develop proposals and pricing for Corporate Housing opportunities based on customer requirements, housing needs, geography, duration, volume, and service expectations. Work with Corporate Housing, Operations, Finance, and Client Services to develop solutions that are operationally feasible and financially sound. Participate in customer meetings, site visits, property discussions, solution development, and implementation activities as needed. Support existing Corporate Housing accounts through relationship management, service coordination, renewal conversations, and account expansion. Identify opportunities to combine Corporate Housing with hotels, THS Pro, emergency response, base camps, assets, catering, and other THS services. Provide operational support when needed to help ensure successful customer outcomes.   Pipeline, Forecasting & Performance Maintain accurate opportunity, account, activity, proposal, forecast information in the company CRM or designated systems. Maintain and actively manage a pipeline that supports THS’s growth objectives. Track key performance indicators including pipeline value, new revenue, revenue growth, win rate, average deal size, renewal rate, account expansion, cross-selling, customer retention, and profitability. Provide regular updates to leadership regarding pipeline activity, active opportunities, customer needs, competitive intelligence, renewals, and market trends. Monitor progress against revenue and business-development objectives. Use customer and market intelligence to identify emerging opportunities, competitive risks, and opportunities to increase THS’s market footprint.   Seven or more years of progressive experience in business development, consultative sales, strategic account management, lodging, corporate housing, hospitality, technology-enabled services, or a related field. Demonstrated success developing new business, expanding customer relationships, and selling complex products, services, or project-based solutions. Experience managing opportunities through the full sales cycle, including prospecting, discovery, solution development, proposal writing, pricing, negotiation, and close. Strong consultative selling skills with the ability to understand complex customer challenges and develop solutions using multiple products or services. Experience writing proposals, RFP responses, statements of work, or other customer-facing sales documents. Strong negotiation, presentation, communication, and relationship-management skills. Ability to communicate effectively with executive leaders, customers, government stakeholders, technology teams, Finance, Operations, Lodging Logistics Team, Corporate Housing, and service personnel. Strong business judgment with the ability to balance customer needs, operational feasibility, profitability, and company objectives. Experience with CRM systems and Microsoft Office applications Ability to manage multiple opportunities, proposals, customer relationships, and internal priorities in a fast-paced, growth-oriented environment. Strong organizational skills and attention to detail. Willingness to travel as required for customer meetings, site visits, industry events, and business development activities.