Sales Engineer

Must be based in the assigned Southeast Asia (Malaysia/Indonesia) territory, with the ability to travel regionally as required to support customer, partner and company events. 

Identify, develop and expand technical relationships with key distributors, resellers and MSSP partners in territory 

Drive revenue growth through reseller partners to end customers by providing pre-sales technical support and technical training. 

Assist field sales with technical pre-sales activities and appropriate post-sales escalation support 

Assist in increasing reseller, partner, and end user adoption of WatchGuard’s products through tradeshows and training (seminars, webinars, technical training, etc.) 

Drive coordination of inter-departmental technical resources as needed to close prospective opportunities 

Escalate and resolve partner and customer issues when appropriate 

Assist evaluation customers with the setup and configuration of WatchGuard network security, endpoint security and cloud security solutions 

Identify and report on competitive trends (products, promotions, etc.) 

Create technical content to present to various audiences including end users and partners 

Deliver compelling, energetic demonstrations, workshops, and presentations on security products and technologies, with the ability to handle customer objections and inquiries 

Strong networking and network security background 

Pre-sales, solution consulting, technical enablement or equivalent customer-facing technical experience 

Strong written and verbal communication, listening, and negotiation skills.   

Ability to present and discuss technical concepts in English and local languages, e.g. Bahasa, Mandarin/Cantonese. 

Ability to create end-to-end security solutions for customer environments 

Ability to work independently, be self-motivated, proactive and results oriented in a remote environment 

Ability to balance competing priorities