Sales Development Rep

Overview

Business Development Representative (BDR) / Sales Development Representative (SDR)Healthcare Staffing | Outbound | Medical Facilities

Role Overview

We are seeking a highly professional and articulate Business Development Representative(BDR) / Sales Development Representative (SDR) to engage medical facilities and introducemodern staffing solutions. This role is responsible for initiating conversations with healthcareorganizations to understand their staffing needs, current workflows, decision-making structures,and openness to new solutions.

Responsibilities

Outbound Prospecting &  Engagement

● Conduct high-volume outbound calls, emails, and multi-channel outreach to hospitals,clinics, long-term care facilities, and other healthcare organizations● Navigate front desks, operators, and clinical staff professionally and respectfully● Identify and engage key decision-makers (e.g., staffing coordinators, HR leaders, DONs,administrators)

Value Communication● Clearly and concisely communicate pricing models and value propositions● Position solutions in a way that respects time constraints and clinical priorities

Stakeholder Mapping● Identify the appropriate stakeholder as the local (facility) and enterprise levels● Identify and set meeting with appropriate decision makers

CRM & Pipeline Management

● Maintain accurate and detailed records of outreach, conversations, and insights in CRM● Track key metrics such as connection rates, qualified leads, and meetings set● Collaborate with Account Executives to ensure smooth handoff of qualified opportunities

Qualifications

Required Skills & Qualifications

Communication Excellence (Critical)● Exceptional verbal communication skills with a polished, professional phone presence● Strong written communication skills (clear, concise, and tailored messaging)● Ability to engage busy healthcare professionals without being disruptive or intrusive● High emotional intelligence and situational awareness

Sales &a Discovery Skills● Strong ability to ask thoughtful, relevant questions and actively listen● Skilled in navigating gatekeepers and complex organizations● Ability to quickly build rapport and credibility

Professionalism & Judgment● Demonstrates respect for clinical environments and competing priorities● Knows when to advance a conversation vs. when to disengage gracefully● Maintains a consultative, non-pushy approach

Organizational Skills● Detail-oriented with strong note-taking and CRM discipline● Able to manage a high volume of outreach while maintaining quality

Preferred Qualifications● Experience in healthcare, healthcare staffing, or SaaS sales● Familiarity with hospital or facility operations (e.g., staffing coordinators, nursescheduling)● Experience with tools such as Slack, Excel, Salesforce, or similar CRM platforms● Bonus - experience with Sonar (or other SMS-based platform for drip campaigns) &email marketing campaigns (Groove, MailMerge, Other)● Background in marketplace or two-sided platform environments is a plus

Success Metrics● Qualified meetings booked with target facilities● Conversion rate from outreach → conversation → qualified opportunity● Quality and completeness of discovery insights captured● Positive feedback from prospects on professionalism and communication

What Success Looks Like in This Role● You consistently create meaningful conversations—not interruptions● You uncover actionable insights that improve targeting and conversion● You build trust quickly, even in short interactions● You represent the company with professionalism that reflects healthcare standards

Tone & Candidate Profile

This role is ideal for someone who:● Communicates with precision, confidence, and empathy● Thrives in structured outreach but adapts fluidly to real conversations● Understands that how you say something matters as much as what you say● Takes pride in being respectful, relevant, and effective in every interaction

Required Skills

Years of Experience Needed