Remote Payroll & HR Operations Coordinator

Remote Payroll & HR Operations Coordinator

Company: Reliable Security Staffing LLC
Department: Human Resources & Payroll
Location: Remote – United States & Canada
Work Schedule: Flexible
Employment Type: Full-Time / Part-Time, based on business needs

About Reliable Security Staffing

Reliable Security Staffing LLC provides professional security staffing and security-support services to businesses, properties, events, and organizations. Our operations depend on qualified security personnel as well as administrative teams that help ensure employees are properly onboarded, scheduled, documented, supported, and paid accurately.

The Human Resources & Payroll team plays an important role in supporting our workforce by maintaining employee information, coordinating payroll activities, assisting with HR administration, and ensuring employment records are processed accurately and confidentially.

Position Overview

Reliable Security Staffing LLC is seeking a detail-oriented and dependable Remote Payroll & HR Operations Coordinator to support payroll administration and day-to-day human resources operations.

This 2-in-1 position combines payroll coordination and HR operations support. The coordinator will assist with reviewing employee time and attendance information, maintaining payroll records, updating employee information, supporting onboarding and offboarding processes, organizing HR documentation, responding to routine employee inquiries, and coordinating with HR, payroll, finance, scheduling, and operations personnel.

Because Reliable Security Staffing supports a workforce that may include security officers and other operational personnel working different locations, schedules, and shifts, accuracy in employee records, approved hours, payroll information, and HR documentation is particularly important.

This is an administrative HR/payroll position and not a security officer position.

Candidates with experience in payroll, human resources, accounting, administration, employee services, data entry, or related areas are encouraged to apply. Candidates with relevant transferable skills may also be considered.

Comprehensive training will be provided on applicable company systems, payroll procedures, HR processes, documentation standards, confidentiality requirements, and internal workflows.

Applicant Location Requirement

Applicants must meet all applicable employment-eligibility requirements for the country in which they will perform their work. Employment eligibility and work location may be verified during the hiring process.

Key Responsibilities

Payroll Coordination

• Assist with preparing and reviewing payroll information for assigned employees and payroll periods.
• Collect and review approved timesheets, time-and-attendance records, scheduled hours, and other payroll-related information.
• Verify payroll data for completeness and identify missing, duplicate, or inconsistent information before processing.
• Assist with entering and updating payroll-related information in approved company systems.
• Maintain accurate records of employee hours, payroll changes, authorized adjustments, and supporting documentation.
• Coordinate with supervisors, scheduling personnel, operations teams, and authorized payroll personnel to resolve routine discrepancies.
• Assist with tracking approved overtime, leave, shift-related information, or other payroll inputs when applicable.
• Support established payroll deadlines and processing schedules.
• Escalate payroll discrepancies or matters requiring authorization to the appropriate manager or payroll professional.
• Maintain confidentiality of employee compensation, banking, tax, and payroll information.

Human Resources Operations

• Maintain accurate employee records within approved HR and administrative systems.
• Assist with employee onboarding and offboarding documentation.
• Support the collection, organization, and verification of required employment documentation.
• Update employee contact information, employment status, job information, and other authorized HR records.
• Assist with maintaining personnel files and electronic HR documentation.
• Respond to routine employee questions regarding payroll procedures, HR documentation, company processes, and where to obtain additional assistance.
• Route benefits, compensation, employee-relations, or policy questions requiring specialized review to the appropriate HR representative.
• Assist HR personnel with routine administrative projects, employee communications, and workforce documentation.

Time, Attendance & Workforce Records

• Review time-and-attendance information for completeness before established payroll deadlines.
• Coordinate with authorized supervisors when time records require clarification or correction.
• Maintain organized documentation supporting approved employee hours and payroll records.
• Assist with identifying discrepancies between approved schedules, attendance records, and submitted time information.
• Track outstanding timesheet or payroll documentation and follow up through approved internal channels.
• Support accurate workforce records for employees working different shifts or assignments.

Employee Information & Data Management

• Enter, review, update, and maintain employee information in approved HR, payroll, and administrative systems.
• Verify employee records for accuracy and completeness.
• Maintain organized electronic personnel and payroll records.
• Assist with preparing routine payroll and HR reports, spreadsheets, summaries, and workforce information.
• Identify incomplete or inconsistent employee information and coordinate appropriate corrections.
• Follow established record-retention, confidentiality, privacy, and information-security procedures.

Employee Support

• Serve as an administrative point of contact for routine payroll and HR-related questions.
• Communicate professionally with employees regarding documentation, payroll schedules, timekeeping procedures, and administrative requirements.
• Help employees understand appropriate procedures for submitting timesheets, payroll information, or HR documentation.
• Document employee inquiries and actions taken when required.
• Escalate sensitive, confidential, disputed, or complex matters to authorized HR or payroll personnel.

HR & Payroll Compliance Support

• Follow established payroll, HR, confidentiality, recordkeeping, and data-protection procedures.
• Assist with maintaining documentation needed for internal reviews and authorized audits.
• Help ensure payroll and employee records are maintained according to company requirements.
• Protect sensitive employee information from unauthorized disclosure.
• Support HR and payroll personnel with documentation necessary to administer applicable employment requirements.

This position supports administrative compliance activities but does not independently make legal, tax, benefits, compensation, or employee-relations determinations unless specifically authorized and appropriately qualified.

Cross-Functional Collaboration

• Collaborate with Human Resources, payroll, finance, scheduling, security operations, and management personnel.
• Communicate payroll or employee-record discrepancies to appropriate team members.
• Assist with improving payroll and HR administrative workflows.
• Participate in team meetings, training, and process-improvement activities.
• Maintain current knowledge of assigned company policies, payroll procedures, HR processes, and administrative systems.

Skills & Qualifications

Payroll & HR Skills

• Strong attention to detail and commitment to accuracy.
• Ability to work with employee records, timesheets, payroll information, and HR documentation.
• Understanding of basic payroll or HR concepts is beneficial.
• Ability to follow established procedures and meet recurring payroll deadlines.
• Strong confidentiality and professional judgment when handling sensitive employee information.
• Willingness to learn company-specific payroll and HR processes.

Technical Proficiency

• Basic proficiency with Microsoft Excel, Word, Outlook, and similar productivity applications.
• Ability to accurately enter, review, and maintain information in electronic systems.
• Experience with payroll software, HRIS platforms, time-and-attendance systems, or workforce-management applications is beneficial but not required for all candidates.
• Ability to learn new software and company-specific systems through provided training.

Organizational & Problem-Solving Skills

• Strong organizational and time-management abilities.
• Ability to manage multiple assignments while meeting established deadlines.
• Ability to identify discrepancies and obtain appropriate clarification.
• Strong recordkeeping and documentation skills.
• Ability to prioritize time-sensitive payroll and HR responsibilities.
• Ability to work independently while maintaining effective communication with team members.

Communication Skills

• Strong written and verbal communication skills.
• Professional communication when assisting employees and internal departments.
• Ability to explain routine payroll and HR procedures clearly.
• Ability to communicate sensitive information appropriately and confidentially.
• Comfortable requesting clarification when employee or payroll information is incomplete.

Education & Experience

• High school diploma or equivalent required.
• Associate's or Bachelor's degree in Human Resources, Accounting, Finance, Business Administration, Payroll Administration, or a related field is preferred but not required.
• Previous experience in payroll, human resources, accounting, administrative support, employee services, workforce coordination, or data entry is beneficial.
• Experience with timekeeping, payroll, HRIS, or employee-record systems is advantageous.
• Experience within security staffing, workforce management, or another shift-based industry is beneficial but not required.
• Candidates with transferable administrative, payroll, accounting, or HR skills are encouraged to apply.
• Comprehensive training and structured onboarding will be provided to qualified candidates.

Remote Work Requirements

• Must reside and be legally authorized to work in the United States or Canada, subject to the company's ability to employ in the applicant's jurisdiction.
• Ability to work independently and remain productive in a remote environment.
• Reliable internet connection and an appropriate workspace.
• Ability to securely handle confidential employee and payroll information while working remotely.
• Ability to communicate regularly through email, telephone, messaging, video conferencing, and approved collaboration platforms.
• Availability during assigned working hours, payroll-processing periods, scheduled meetings, and training sessions.
• Ability to meet recurring payroll and HR administrative deadlines.

Work Schedule

This position offers a flexible work schedule, subject to payroll deadlines, employee-support requirements, scheduled meetings, training, and business needs.

While scheduling flexibility may be available, employees must be accessible during their confirmed working hours and available when necessary to complete time-sensitive payroll and HR responsibilities.

What We Offer

• Competitive compensation.
• Full-time and part-time opportunities where available.
• Flexible scheduling based on business requirements.
• Comprehensive training and structured onboarding.
• Professional development and continuing-learning opportunities.
• Opportunities to develop experience across both payroll and human resources operations.
• Career-growth opportunities.
• Supportive and collaborative working environment.

Specific benefits, eligibility requirements, and employment terms may vary by employment status and work location and will be communicated during the hiring process.

Equal Opportunity

Reliable Security Staffing LLC is committed to providing equal employment opportunities and maintaining a professional and inclusive workplace. Employment decisions are based on qualifications, demonstrated skills, experience, business requirements, and other lawful job-related considerations.

Qualified applicants from eligible locations within the United States and Canada are encouraged to apply.