People & Culture Generalist

About the Role

As our People & Culture Generalist, you’ll support employees and managers across Canada, the US, and the UK, and keep our programs, systems and communications running smoothly. On a small team, your work gets noticed, and you’ll have room to build: training, internal communications, and new ways to use AI in HR.

If you love variety, enjoy helping people, and get excited about making processes better, we’d love to meet you.

What you’ll do

Support employees and managers

• Answer questions and resolve employee situations on policies and programs, escalating complex matters to the Manager, People & Culture.

• Manage employee leaves from start to finish: track them, stay connected with employees while they’re away, guide managers on next steps and make returns smooth.

• Help keep our policies current, practical and compliant in every jurisdiction where we operate.

Help people build their skills

• Coordinate and deliver training, including manager essentials, compliance and onboarding.

• Support the rollout of leadership development programs.

• Track participation and gather feedback to keep improving.

Keep everyone connected

• Own our employee newsletter and the People & Culture side of our intranet, keeping information engaging, current and easy to find.

• Run the People & Culture calendar so key cycles never sneak up on anyone. These include performance reviews, benefits renewal, wellbeing campaigns and company observances.

• Coordinate our wellbeing initiatives and internal committees, and run pulse surveys that turn employee feedback into action.

Keep our systems running smoothly

• Act as our Rippling administrator: configure workflows, maintain clean data, build reports and support users.

• Contribute to AI projects that make People & Culture work faster and the employee experience better, with privacy and compliance built in.

Support the full employee lifecycle

• Support recruitment, from job postings and screening to interviews, references and offers.

• Coordinate payroll changes and the annual benefits renewal, and make sure pay, benefits and severance are handled compliantly.

• Draft and review key documents, including offer letters, policies, announcements, and discipline and termination letters.

Your first year

• Managers and employees rely on you for quick, accurate answers.

• Our manager training sessions are scheduled and running.

• Rippling is running more efficiently, with at least one new workflow or report that saves the team real time.

• You’ve helped bring at least one AI project from idea to everyday use.

What You'll Bring

• 3–5 years as an HR generalist, with experience across leaves, employee relations, payroll, recruitment and HRIS.

• A university degree, and a CHRP designation (completed or in progress).

• Solid knowledge of Ontario employment law (ESA, OHSA, Human Rights Code, AODA) and of PIPEDA. Experience with other provinces or the UK is a bonus.

• Experience coordinating or delivering training.

• Hands-on HRIS administration experience, Rippling preferred, and a genuine curiosity about using AI responsibly.

• Clear, warm writing and communication skills, and a sharp eye for detail.

• The ability to juggle priorities, take initiative and see projects through.

• Availability during hours that overlap with Eastern Time.

Why you'll love it here

• Fully remote work environment
• Collaborative culture – and key tools enabling it
• Competitive compensation package
• Health, Dental & Vision benefits
• RRSP matching
• Life Insurance
• Employee Assistance Program (EAP)
• Career Development & Progression opportunities
• Paid Vacation, Personal Days and Sick days
• Week off between Christmas and New Years'
• No Internal Meetings Fridays

Compensation

The total compensation range for this role is C$75,000–C$85,000 annually. Final compensation will reflect the successful candidate's experience, skills, and internal equity.

This is for a vacant position.

AI Usage

We use technology to make hiring smarter, faster, and more personal, never less human. Artificial intelligence (AI) tools help us manage applications efficiently and highlight qualifications that align with each role, allowing our recruiters to focus more on meaningful conversations with candidates. AI does not make hiring decisions at Agility. Every decision is made by people, our hiring managers and recruitment professionals, who are trained to apply sound judgment and equitable practices at every stage. We believe technology exists to amplify human insight, not replace it. That belief shapes how we build relationships, tell stories, and grow our teams.

At Agility, we strive every day to build a more inclusive work environment and introduce tools that enable it. We strongly encourage applications from all people regardless of race, religion, gender, age, disability status or sexual orientation.

Even if you find yourself not checking all the boxes of our listed requirements but you are excited about this opportunity, we'd love to hear from you anyway. Our Talent Acquisition team will review your application for this role, and other potential role matches open now or in the future.

If, at any stage of the application process, you require accommodation owing to disability or a medical need, please let us know at careers@agilitypr.com for us to make appropriate arrangements.