Payroll Manager, North America

The Payroll Manager is responsible for leading and managing payroll operations across the United States and Canada. This role ensures accurate and timely payroll processing, compliance with federal, state/provincial, and local regulations, and alignment with organizational policies. The manager will oversee payroll systems, lead a team of payroll professionals, and collaborate

with HR, Finance, and external vendors to deliver a seamless payroll experience.

What you’ll do:  

• Oversee full-cycle payroll processing for both US and Canadian employees
• Ensure compliance with all applicable laws, including FLSA (US), CRA regulations (Canada),
• and internal policies
• Manage payroll schedules, approvals, reconciliations, and year-end reporting (e.g., T4s, W-
• 2s)
• Supervise and coach payroll staff, providing training and performance feedback
• Delegate tasks and monitor workload to ensure deadlines are met
• Support payroll systems (e.g., Dayforce), including upgrades and audits
• Support integration of payroll data into broader HRIS and financial systems
• Ensure data integrity and security across platforms
• Lead internal and external audits and ensure proper documentation and controls
• Generate and analyze payroll reports (earnings, deductions, taxes, leave, etc.)
• Provide insights to Finance and HR for budgeting and forecasting
• Monitor payroll KPIs such as accuracy rate, timeliness, and compliance metrics
• Train and mentor Payroll staff
• Responsible for regular and off-cycle run
• Ensure compliance, including internal &external audits
• Team leadership, development, performance feedback and workload management
• Serve as an escalation point for complex payroll inquiries, ensuring timely resolution to
• employee inquiries
• Partner with HR and Finance to align payroll with compensation benefits and accounting
• Performs other duties as assigned.
• Ability to manage deadlines with precision and attention to detail.
• Strategic oversight and adaptability in a fast-paced environment.
• Communicate clearly and professionally with internal teams, external vendors and
• employees.
• Draft and review payroll-related documentation, policies, and employee
• communications.
• Present payroll updates and findings to leadership and cross-functional stakeholders.

What you bring: 

• University Degree or Professional Certification
• Minimum 7 years of payroll experience in payroll administration, with at least 3 years in a leadership role
• Post-Secondary degree in Accounting, Finance, HR< or related field preferred
• Payroll Leadership Professional (PL)/Certified Payroll Professional (CPP) preferred
• Experience with Dayforce HRIS preferred
• Strong knowledge of US and Canadian payroll regulations.
• Strong analytical skills, including use of Excel.
• Bilingual (English, French, Spanish) is an asset
• Ability to manage deadlines with precision and attention to detail.
• Strategic oversight and adaptability in a fast-paced environment.
• Legal Authorization to work in the US is required. We will not sponsor individuals for employment visas now or in the future for this job opening.

The expected annual salary range for this role is $120,000 - $130,000 a year. This position is also eligible for an annual incentive program.  

Please note the compensation information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, geographical location, as well as market and business considerations. 

Here at Superior Plus Propane, we are an equal opportunity employer committed to the inclusion and accommodation of all individuals, we welcome all qualified candidates to apply. If you have an accommodation need during the recruitment & selection process, we encourage you to connect with us at sppcareers@superiorpluspropane.com to let us know how we can enhance your experience.