Key Account Manager - Robotics/Actuators

Key Account Manager (Sales KAM) dedicated to managing key accounts and expanding LG Electronics’ actuator solutions business within the North American robotics and automation market. Responsible for driving new business creation with a strong entrepreneurial mindset and systematically managing complex stakeholder interests and long-cycle sales processes. Oversees the entire project lifecycle, including establishing customer relationships, developing new pipelines, managing revenue, and collaborating with HQ R&D to lead robot component business growth.

Key Responsibilities

1. Account Management & Revenue Ownership

• Primary Point of Contact (POC): Manage and expand relationships with North American actuator customers; serve as the primary business communication hub throughout the project lifecycle.
• Revenue & Credit Management: Directly manage all sales operations related to revenue and settlements, including order management, supply chain coordination, and Accounts Receivable (AR) tracking.

2. Strategy & Business Development

• GTM Strategy Execution: Develop and execute regional business plans and Go-to-Market (GTM) strategies to expand actuator adoption in the North American robotics market.
• Pipeline Development: Identify new business opportunities and secure a robust project pipeline through rigorous market analysis and proactive customer engagement.
• Market Presence Enhancement: Represent actuator solutions and increase brand awareness in the market by attending industry events, trade shows, and customer meetings.

3. Cross-functional Collaboration & VOC

• VOC Collection & Delivery: Document customer requirements and market insights (Voice of Customer) to inform next-generation product/feature development and convey them to internal stakeholders.
• Cross-functional Collaboration: Partner with HQ Product Management teams, local subsidiaries, and other cross-functional stakeholders to ensure timely project delivery and maximize customer satisfaction.

Qualifications & Requirements

• Education: Bachelor’s degree or higher (STEM majors strongly preferred).
• Experience: Minimum 5 years of components sales experience within tech-based industries. Minimum of 10 yrs of sales experience with at least 5 years of components sales experience within tech-based industries.
• Key Competencies:
• Strong entrepreneurial mindset with a proven ability to build new business from the ground up.
• Demonstrated experience in customer engagement and strategic account management.
• Ability to systematically manage, document, and organically share sales progress.
• Experience utilizing and managing CRM tools such as Salesforce.
• Robust project management skills.
• Proven capability to lead complex customer relationships and long-cycle sales processes.
• Native or near-native proficiency in English.
• Other Requirements:
• Ability to travel frequently (30% to 50% of working time; must be eligible for international travel).
• Valid work authorization in the United States (No visa sponsorship required).

Preferred Qualifications

• R&D or engineering experience in humanoid robotics or robot actuators.
• Master's or Ph.D. degree in Robotics, Actuator engineering, or a related field.

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