Dental Virtual Assistant – US Dental/Orthodontic Office Experience (Remote or Onsite in Davao)
Please mention DailyRemote when applying
AI Summary
The role involves managing front-office dental administration tasks, including insurance verification, appointment scheduling, and patient record maintenance. The assistant will also provide high-quality customer service by handling inbound calls and assisting patients with inquiries.
About the Role:
Snapscale is looking for an experienced Dental Virtual Assistant with experience working virtually with US dental clinics/orthodontic offices/dental surgery centers. This role will support a US-based dental practice and is ideal for candidates with strong communication skills, experience in dental administration, and the ability to provide excellent patient support while managing key front-office and insurance-related functions.
Key Responsibilities May Include:
- Conduct insurance verification and benefits eligibility checks
- Answer inbound calls and assist patients with inquiries
- Follow up on appointment confirmations and reminders
- Schedule, reschedule, and coordinate patient appointments
- Maintain and update patient records in the EMR system
- Ensure accurate documentation and efficient patient coordination
- Provide exceptional customer service and support to patients and clinic staff
Perks:
- Health Maintenance Organization (HMO)
- Government-mandated benefits
- 13th month pay
- Night differential pay
- Transportation allowance
- Perfect attendance bonus
- Other employee incentives
- Yearly salary increase
- Free lunch everyday
- Opportunities for career growth and development
- Fun and supportive working environment
Requirements
- Must have experience working with US-based private dental clinics or dental related practices (required)
- Experience with tasks such as using EMR/EHR systems, insurance verification, patient confirmations, appointment scheduling, and inbound call handling
- Strong verbal English communication skills
- Excellent customer service and patient communication skills
- Empathetic, professional, and patient-focused approach
- Highly organized, detail-oriented, and able to multitask effectively
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