CURE - Head of Operations

 Published 13 days ago
 South Africa
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Welcome to CURE! Before we delve into the specifics of our job opportunity, let us provide you with an insight into who we are and what we stand for.

At CURE, we believe that our values shape both our identity and the solutions we create. We are more than just a strategy consulting firm; we are a team driven by a culture of excellence and innovation, with creativity at our core.

Our approach revolves around putting people first, understanding their needs, and creating products that drive growth. Here's what defines us:

We believe in solving problems collaboratively and efficiently. By enlisting our clients, their team, and their customers on the journey, we build consensus and trust, delivering impactful solutions together.

Our solutions are rooted in understanding people and addressing their pain points. From sales to recruiting, quality control to data transparency, we focus on creating products that meet real needs and drive tangible results.

We take every client's brand beyond the expected by tailoring our solutions to their unique business stages. This approach allows us to truly understand our clients' objectives and nuances, delivering results that exceed expectations.

With a breadth of experience in stakeholder and user research, product growth strategy, brand development, and more, our team ensures we build elegant and functional solutions that drive success.

Our core philosophies guide everything we do:

  • Seek Inspiration: We constantly seek inspiration beyond our own walls to enhance our craft and deliver innovative solutions.
  • Deliver Excellence: We take pride in our work and strive to delight our clients with every project.
  • Be Committed: We are committed to finding the best solutions for each client, ensuring their success is our top priority.
  • Value People: We believe in the power of every interaction to learn, collaborate, and build lasting partnerships.

Join us at CURE, where you can be part of a team that values excellence, commitment, and creativity. Together, let's create solutions that make a difference and drive growth!

As the Head of Operations at CURE, you'll play a pivotal role in streamlining our internal processes and fostering growth as our company expands. With CURE's growth trajectory, it's imperative to centralise operations, enhance collaboration, and implement efficient workflow systems.

In this role, you will:

🚀 Oversee project management, ensuring quality control and team efficiency.

🔄 Liaise with our accountant and bookkeepers to maintain accurate monthly invoices.

🤝 Facilitate team development activities, such as planning retreats and team-building exercises.

📊 Provide support for business development initiatives and hiring processes, requiring proficiency in creating presentations and decks.
Working Hours ⏰: Full-time, with a preference for availability during EST business hours as much as possible.


To excel in this role, you need to have: 

✅ Have experience collaborating with company owners, leading teams, problem-solving with clients, and managing finances. 

✅ Skilled at setting up and maintaining systems, enjoy mentoring and giving feedback, and work well with team members from various backgrounds.

As the Ideal Candidate, you should be:

✅ Friendly.

✅ Flexible.

✅ Proactive.

✅ Detail-oriented.

✅ Capable of organising both yourself and others.

✅ Focused on processes.

✅ Financially savvy and budget-conscious.

✅ Strategic thinker. 

✅ Adaptable and creative problem-solver.

Brownie Points for:

✅ Prior experience with agencies or consultancies of 10-40 people.

✅ Previous experience with U.S.-based teams.

✅ Graphic design skills.

Experience with Hubspot (CRM) or Streamtime (project management).


What’s in it for you?

  • 💰 Competitive Salary: Receive a monthly salary of $3,500-$4,000.
  • 🏢 Paid Co-working Membership.
  • 💻 MacBook Pro and necessary accessories provided.
  • 🏕️ Annual Paid 3-Day Overnight Offsite Company Retreat.
  • 🛠️ Coverage for programs/software essential for performing this role.
  • 📚 $1,000 stipend for educational development (conferences, resources).
  • 🎉 Company-wide US Holidays (17 Days): MLK, Washington’s Birthday, Easter (Good Friday), Memorial Day, 4th of July, Labor Day, Thanksgiving Day and the day after, Christmas Eve, Christmas Day, NYE, New Year’s Day, and CURE is officially closed the week between Christmas and New Year’s Day.
  • 🌴 PTO: Enjoy 20 days with a 2-year rollover, in addition to the 17 company-wide holiday dates.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with CURE to help them find their new team member. 

The hiring process for this position will include the following steps:

  1. Completing the application form on JobRack.
  2. Recording a short video introduction of yourself.
  3. If shortlisted, completing test tasks.
  4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the CURE’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of CURE applications for this position must be submitted through JobRack and direct contact with the employer is not allowed. If you have any questions, please contact JobRack at:

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

To make sure you receive updates on your application please add to your email address book.  
Got questions about working remotely? Check out JobRack’s FAQ for answers to everything you might want to know.

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