Business Development Manager (Supply)

To fuel Swappie's profitable growth and advance our mission of making refurbished electronics mainstream, we are looking for a Business Development Manager to join our B2B Supply team.

At Swappie, our supply chain is what makes us unique. In this role, you will manage the purchasing strategy, quality standards, and unit economics for a dedicated portfolio of European & North American hardware suppliers. You'll join an international, flat team focused on growing our device volumes (iPhones, iPads, MacBooks, and AirPods) while building an environmentally conscious, operationally reliable supply chain.

The role requires a unique blend of sharp commercial judgment, negotiation discipline, and relational trust: understanding device unit economics, enforcing strict quality standards at the point of source, and scaling a resilient supplier pipeline across Europe & North America. Your mission is to secure high-quality device volumes at market-leading margins, ensuring our supply chain remains a core competitive advantage as we expand.

What you'll actually do and own

Reporting to the Head of B2B Supply Europe and North America, your work will directly impact our company-level revenue and profitability. This is what your day-to-day responsibilities would look like:

• Portfolio management & supplier growth: Negotiate market-leading terms for a dedicated supplier portfolio on a weekly basis, securing the best possible prices and favorable payment terms. You will also identify, qualify, and onboard high-potential supply partners across Europe and North America to help us scale into new and existing product categories.

• Enhance supplier relationships through best-in-class supplier management, fostering better collaboration and strategic partnerships and a culture of continuous improvement.

• Direct product margin ownership: Manage the weekly pricing strategies, negotiate payment terms, and optimize purchase volumes to protect and improve gross margins.

• Quality control at the source: Build device condition standards and return (RMA) agreements directly into commercial contracts, working with our Inbound teams to ensure high quality from day one.

• Inventory availability: Monitor shipping commitments, proactively solve supply or transport delays, and maintain clean inbound forecasts so our website always has the right stock available.

• Market intelligence: Function as Swappie’s market intelligence center for your supply segment. You will synthesize pricing trends, competitor behavior, and device availability signals to help the wider commercial organization move faster on strategic pricing decisions.

• Process improvement: Spot friction points in our daily workflows, ordering tools, or supplier onboarding systems, and suggest simple automations to help the whole team work smarter.

• Act as a key player in risk management, assessing potential risks associated with new opportunities and developing strategies to mitigate them.

What you'll bring to the team

Sourcing in the electronics market is fast-paced and highly dynamic. We look for a collaborative, autonomous problem solver who is naturally wired to spot a challenge and just fix it while taking true ownership of how their portfolio runs.

• Experience: You have 3+ years of experience in business development, commercial account management, sales, or strategic sourcing. This should ideally come from short-cycle B2B environments (e.g., consumer electronics, IT equipment, telecom, or fast-moving hardware supply chains).

• Commercial instinct: You have a proven track record of managing B2B portfolios. You know how to negotiate complex business terms, understand business numbers and know how to connect purchasing decisions directly to inventory health, margin, and cash flow.

• Relationship & negotiation skills: You are comfortable running structured commercial discussions, navigating high-volume deals, and building genuine, long-term trust with international partners.

• Analytical execution: You are comfortable working with performance data, pricing signals, and forecasting tools to prioritize your daily workflows and make evidence-based commercial decisions.

• Mindset: You have a proactive, resilient, and results-oriented approach. You genuinely enjoy closing deals, love learning, and thrive when given high autonomy.

• Basics: Excellent written and verbal communication skills in English. A relevant educational background is a plus, but your real-world commercial track record is what matters most to us.

What will give you an edge (or what you’ll master with us):

• Prior knowledge of the secondary mobile device or electronics recycling markets.

• An existing commercial network within the European recommerce industry.

Why join Swappie?

• A mission that matters: Every device you source keeps electronics out of landfills and reduces global e-waste. You are building a genuinely sustainable future.

• Massive business impact: You are the frontline protector of our unit economics. Your portfolio's health directly dictates our gross margin and operational scalability.

• Swappie’s unique business model: We operate across supply, demand, advanced grading technology, and reverse logistics across multiple European markets. There is no other business model quite like ours to challenge your professional growth.

• The team: You will work alongside highly ambitious, smart, and deeply supportive team members. You’ll join an experienced team and learn from senior peers who are ready to support your development and professional growth.

• Belong and be yourself: Our strength as a company comes from the diverse group of people we're proud to employ. Whoever you are – you're welcome at Swappie!

Basics

♻️ Location: We’re prioritising candidates based in Finland, Estonia, or Germany, but we’re entirely open to a fully remote setup for the right candidate located within Europe.

♻️ Start date: Negotiable, as soon as possible.

♻️ Contract: Full-time and permanent.

♻️ Compensation: A monthly fixed base salary + equity package, benchmarked against comprehensive market data and calibrated individually to your experience and regional cost structure.

♻️ Ready to make a sustainable impact? Apply now or latest by August 4th 2026!

Please note that due to the summer holiday season, our response times and application reviews might be slightly delayed during July, but we promise to get back to you as soon as possible.

♻️ Questions? Please reach out to recruitment (at) swappie .com. Kindly note that we don’t accept job applications via email.

Recruitment process

The process is designed to be a transparent, two-way assessment, ensuring we find the right match for our team.

1. Intro with Talent Acquisition (Online, 45 min): A casual chat to explore together if this role and Swappie matches your career direction and what you’re looking for.

2. Meet the Hiring Manager (Online, 45 min): A deeper dive into the day-to-day role and expectations with our Head of B2B Supply.

3. In-depth interview & Case (Online, 60 min): Share your structured commercial logic through a practical business case designed to give you a realistic preview of the role. We'll also use this time to explore your skills and potential further.

4. Culture & Collaboration (Online, 45 min): A final conversation with a member of our commercial leadership team to discuss our core values—impact orientation, inclusion, and growth mindset.