Business Development Manager (CTS Database)

About Us:

CenExel is a leading nationwide clinical research site and patient network serving the life sciences industry. Leading in CNS and early phase studies, our 18 science-led Centers of Excellence deliver the right patients, at the right time, in the right place. Recently acquired by BayPine Capital Partners, our research sites provide unparalleled medical and scientific support in the design and execution of clinical trials. Our world-class PIs, advanced patient engagement strategies, premium data analytics, and integrated operations optimize every step of the clinical trial process.

Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.

Job Summary:

CTSdatabase (“CTS”) is a clinical trial subject registry that helps research sites and sponsors identify potential duplicate participation and protocol-related eligibility risks. The platform supports subject safety and clinical data integrity while protecting participant privacy. CTS functions independently of CenExel sites, but also benefits from CenExel’s excellent IT, Regulatory and Legal resources. 

Under the umbrella of the Chief Commercial Officer, the Manager of CTS Business Development will report directly to a VP of Business Development and the President of CTSdatabase. They will be responsible for identifying and pursuing clinical trial study opportunities with current and new sponsors/CROs, per assigned accounts.

The Manager will actively promote the image of CTSdatabase in a way which will further the company’s objectives, growth, and profitability. The Manager will participate, provide feedback, and support sales goals each fiscal year and track the progress to ensure that objectives are met. Other key responsibilities will include creating, implementing, and executing key sponsor / CRO strategic account activities in alignment with CenExel’s business plan and objectives.  

Essential Responsibilities and Duties:

• Achieves Annual Quota.
• Develops and maintains a qualified pipeline of CTSdatabase opportunities.
• Visits / calls upon assigned sponsors / CROs and or new prospects to sell and support CenExel’s suite of clinical trial services.
• Grows CenExel’s market share by winning new sponsor / CRO CTS contracts among sponsors and CROs.
• Identifies new sponsor prospects, performs need analysis, identifies opportunities, and follows up to close.
• Promotes CenExel’s network of clinical trial sites and expertise to sponsors and CROs.
• Maintains up to date knowledge of CTS capabilities and is able to present these to sponsors and CROs.
• Participates in strategic and business decisions regarding CTS opportunities.
• Executes sales and business development activities, including sales planning, visits, reports and accurate data / opportunity entry into CenExel’s CRM system.
• Maintains current and accurate data in the CRM on all sales and business development activities with your assigned sponsors and CROs.
• Adheres to Customer Centric selling methodologies.
• Uses internet, phone, tradeshow, business intelligence leads and other sources to generate new opportunities.
• Ensures communication and coordination with CTS leadership to facilitate the successful handover and execution of the new and current business.
• Participates in arranging and hosting prospective sponsor / CROpresentations and bid defenses.
• Networks with key players and maintains an understanding of external market developments to ensure CenExel becomes the clinical trial conduct service provider of choice to a greater share of the market.
• Reacts upon business opportunities forwarded by Business Intelligence and/or CTS Operations and inform them on progress.
• Assists and supports in decisions involving CTSl study opportunity budget structure and negotiations, from receipt of budget and contract, through closure with fully executed contract.
• Ensures that any client complaints are forwarded to the appropriate individual(s) and resolved in a prompt and professional manner.
• Assists and supports Budgets and Contracts team with review and implementation of MSAs (Master Service Agreements).
• Reports on opportunity and pipeline development.
• Reports on developments in the marketplace and competitor activities.
• Forwards potential opportunities to other Business Development colleagues (i.e., sponsor owners) as appropriate.
• At all times, adopts a safe behavior by exercising due regard for the health and safety of CenExel employees and clients, in line with CenExel’s policies and procedures.
• Supports and ensures strictest adherence to best practices, FDA Code of Federal Regulations, ICH (International Conference on Harmonization), GCP (Good Clinical Practices), CenExel standard operating procedures, site working Practices, protocol, and company guidelines and policies.
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

Education/Experience/Skills:

• Must be able to effectively communicate verbally and in writing.
• Four year degree in relevant field field (e.g. business, marketing, life science).
• Five years of business development experience in sales and or marketing required; within a  CRO and / or clinical trial site or network, preferred.
• Sales and / or business development experience with pharmaceutical and medical device companies and / or CRO, clinical trial site or network.
• High level of written and verbal English.
• Professional, high standards in personal presentation.
• Ability to manage relationships under high pressure situations.
• Ability to work and think independently and coordinate several activities simultaneously.
• Effective communication, interpersonal and listening skills.
• Self-motivated and able to achieve shared objectives.
• Ability to achieve and carryout effective business development and selling techniques.
• Ability to maintain service oriented mindset.
• Ability to work under pressure and meet deadlines.
• Maintain enthusiasm and perserverance.
• Effective presentation, negotiation and persuasion skills.
• Must have an understanding of the clinical trial process (Phase I – IV).
• Must possess solid critical thinking skills; must be able to anticipate and solve problems in a systematic manner.
• Must possess a valid driver's license.

Working Conditions

1. Indoor, Office environment.
2. Essential physical requirements include sitting, typing, standing, and walking.
3. Lightly active position, occasional lifting of up to 20 pounds.
4. Reporting to work, as scheduled, is essential.
5. Remote work arrangement.
6. Frequent local travel and airline travel up to 20% of the time.

CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.