Account Manager

Posted 4 days ago

United States

2-5 years experience

Create a cover letter for this job

Upload your resume and we draft a letter for this exact role, tailored to what it asks for.

Tailored to this role

Based on your resume

Fully editable

OVERVIEW

Account Manager

About Alera Group

Founded in 2017, Alera Group is one of the nation's leading independent insurance and financial services firms. We combine the strength of a national organization with the personalized service of local experts to help clients succeed across Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, Wealth Services, and Human Capital Solutions.

Why Join Alera Group?

Collaborate with purpose – Work alongside colleagues who believe the best results come from strong partnerships, shared expertise, and supporting one another.
Build your career – Expand your expertise through meaningful work, continuous learning, and opportunities to grow across a national organization.
Make an impact – Help clients navigate complex challenges while contributing to solutions that make a difference for their businesses, employees, and communities.

The Opportunity

At Alera Group, our Employee Benefits team helps organizations attract, retain, and support their employees through innovative benefits solutions. As an Account Manager, you'll play an important role in delivering exceptional client service, building trusted relationships, and helping clients navigate the complexities of employee benefits.

RESPONSIBILITIES

Serve as the primary relationship manager for an assigned book of employee benefits clients
Manage day-to-day client service activities while ensuring timely and accurate delivery of solutions
Support annual renewals, market reviews, carrier negotiations, and marketing activities
Lead client meetings, renewal discussions, and quarterly service reviews
Assist with open enrollment activities, employee education materials, and enrollment meetings
Resolve claims issues, eligibility concerns, billing discrepancies, and carrier-related service matters
Coordinate compliance-related activities, filings, notices, and required documentation
Collaborate with internal teams, vendors, and carrier partners to support client objectives and service delivery

QUALIFICATIONS

Required Qualifications

Active Life and Health Insurance License required
Minimum 3 years of employee benefits account management or client service experience
Strong knowledge of employee benefits plans, administration, and insurance carrier processes
Experience managing client relationships and delivering consultative service solutions
Ability to manage multiple priorities while meeting deadlines in a fast-paced environment
Strong verbal, written, organizational, and presentation skills
Proficiency with Microsoft Office applications including Excel, Word, Outlook, and PowerPoint
Experience using employee benefits administration, enrollment, and CRM platforms

Preferred Qualifications

Experience supporting mid-sized and large group employee benefits clients
Knowledge of employee benefits compliance requirements and regulatory filings
Experience conducting open enrollment meetings and employee education sessions
Familiarity with BenefitPoint, Employee Navigator, EASE, PlanSight, Monday.com, or similar platforms
Experience managing carrier relationships and negotiating renewal strategies
Strong analytical and problem-solving skills
Ability to identify opportunities for additional services and client solutions
Experience working within an insurance brokerage or employee benefits consulting environment

Compensation

Salary Range: $90,000–$90,000 annually

Benefits

Eligible colleagues enjoy a comprehensive benefits package including:

Medical, dental, and vision insurance
Life and disability coverage
401(k)
Generous paid time off
Professional development and career growth opportunities

ADDITIONAL INFORMATION

Work Arrangement

This position is Remote

Remote: This role is primarily remote.

Travel Requirements: Occasional travel may be required to support office implementations, training, and collaboration with project teams.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

#LI-SE1

#LI-Remote, #Nationwide

Location Type

Remote

Alera Group

Employees 501-1,000 employees Industry Insurance

View More Jobs From Alera Group

Alera Group

Account Manager

Create a cover letter for this job