Zūm

Lead the operational revenue cycle for three core revenue lines by building scalable billing and collections processes. Manage a team of Billing Admins and AR staff while serving as the cross-functional link between field operations, product, and finance.

Manage accounts receivable aging and execute a structured collections outreach program for district accounts. Handle billing inquiries, disputes, and payment onboarding while providing reporting to senior leadership and the CFO.

Manage the full claims lifecycle across commercial auto, personal injury, and employment matters while coordinating with TPAs, brokers, and underwriters. Develop risk KPI frameworks and safety intelligence to reduce reserves and mitigate liability through data-driven insights.