The Account Director will drive revenue growth by identifying and closing upsell and cross-sell opportunities within strategic North American accounts. They will also build and execute strategic account plans while fostering deep relationships with C-level stakeholders to ensure long-term customer success.
Lead multiple customer implementation projects for Zenoti systems while managing cross-team dependencies and project risks. Ensure high-quality delivery, maintain project documentation, and facilitate effective communication with customers and internal stakeholders.
The Director of Customer Experience will lead teams to drive customer success outcomes, including onboarding, product adoption, and ROI delivery. They are responsible for defining the customer lifecycle, optimizing engagement strategies, and acting as the voice of the customer within the organization.
The Product Specialist will lead customer onboarding journeys and drive product adoption for the AI suite. They will act as a trusted advisor to clients, collaborating with internal teams to ensure business outcomes and high customer satisfaction.
The Director of Sales, Mid-Market is responsible for net new revenue generation and managing a team of 6–8 Account Executives. This role involves driving pipeline generation, maintaining forecast accuracy, and ensuring the team sells on value and ROI.
