The role involves preparing and coordinating maintenance plans, overhauls, and resource allocation for long-term marine service agreements. Additionally, the planner will manage budgets, provide quarterly reports, and maintain effective communication with customers and internal stakeholders.
Provide technical engineering support and execute field service activities, including troubleshooting and diagnostics on customer equipment. Collaborate with internal teams and customers to ensure service work is completed safely, efficiently, and to high quality standards.
Perform field service tasks, troubleshoot equipment, resolve technical issues, and provide guidance to customers while coordinating with service teams and external stakeholders. Maintain accurate service records, follow safety and quality standards, and contribute feedback to improve service processes and customer satisfaction.
The Service Technician is responsible for the installation, maintenance, repair, and troubleshooting of equipment to ensure optimal performance. They must also maintain accurate service records and collaborate with teams to provide effective solutions for customers.
