The Customer Support Manager will own the delivery of key support improvement projects, including AHT reduction and phone system rollouts. They will also lead a small team, manage the complaints process, and ensure high service standards are met.
Design and maintain the reasoning layer for operational engines by automating manual business processes. Partner with domain experts to build and ship agents that improve operational efficiency and reduce manual workload.
The Finance Analyst will conduct high-impact performance analysis, identify forecast variances, and design effective risk management and reporting tools. They will also serve as the primary interface between the finance and data teams to ensure data accuracy and actionable insights.
You will act as a one-person production unit responsible for shooting and editing high-quality video content, ranging from social-first series to customer films. The role involves leveraging AI creative tools to enhance production speed and quality while collaborating with the Content Lead to execute the brand's visual storytelling.
You will own the company's financial planning, forecasting, and cash runway models while providing actionable insights to leadership. Additionally, you will automate planning workflows using AI and deliver monthly performance analysis across the business.
The Buy Side Originator will manage the end-to-end sales cycle for SMB customers, from initial qualification to closing deals. They are responsible for maintaining CRM hygiene, utilizing AI tools for outreach, and providing feedback to improve the sales playbook.
You will build and automate the GTM stack, including agentic workflows for partner activation and product marketing. Additionally, you will translate complex energy market concepts into compelling narratives and manage the events and ABM programs to drive pipeline growth.
You will lead the product marketing and go-to-market strategy for the sell-side engine, focusing on renewable energy generators. Additionally, you will build and manage the demand generation engine to meet pipeline targets while leading a small marketing team.
Establish and maintain high analytics engineering standards by defining patterns and testing practices for dbt models. Build and expand a trusted domain layer that powers commercial, financial, and operational decisions for both humans and AI agents.
Lead the technical direction and execution of the Origination & New Products squad to build pricing capabilities and risk tooling. Partner with commercial stakeholders to translate business targets into deliverable engineering outcomes and mentor squad engineers.
Own the end-to-end finance outcomes including capital strategy, equity storytelling, and the operational set-up of the US entity. Manage investor relations, Big Four audit preparation, and the integration of financial information systems.
Own the technical direction and mathematical formulation of the pricing ML engine to optimize signing probability, portfolio balance, and margin. Build and ship production-grade models end-to-end while collaborating with cross-functional stakeholders to drive commercial growth.
Manage the full 360 sales cycle for channel partners and brokers to drive the adoption of the RED platform. Focus on onboarding partners, accelerating pipeline growth, and closing energy transaction volume (GWh).
The role focuses on sourcing and closing high-quality generator deals to expand baseload-shaped supply and deepen market liquidity. You will manage end-to-end relationships with developers and asset owners while providing sell-side insights to improve pricing and product strategy.
Build and maintain the analytics layer by designing core dbt models and implementing trusted company metrics in Omni. Partner with cross-functional teams to deliver high-impact analytics projects and improve data quality and warehouse performance.
Own the technical direction for pricing machine learning, defining the strategy and roadmap for the pricing engine. Build ML systems for price optimisation and solve imbalance problems while bridging modelling and production.
