Tech Mahindra (America's) Inc

The role focuses on generating new revenue and acquiring new logos through the sale of CCaaS and AI services to enterprise clients. Responsibilities include managing the full sales cycle, from lead qualification and proposal strategy to owning a book of business and managing client relationships.

Lead end-to-end Amazon Connect FCS implementation projects from discovery through deployment and adoption. Act as a trusted advisor to stakeholders while performing hands-on system configuration, testing, and end-user training.