The Underwriter is responsible for processing commercial lines policy transactions, managing endorsements, and providing high-level service for small to mid-sized accounts. They also serve as a resource for peers, mentor team members, and identify cross-sell opportunities to support business growth.
The role involves reviewing and analyzing insurance applications, endorsements, and renewals to determine policy eligibility and risk selection. Additionally, the incumbent will provide expert guidance to agents and clients regarding policy forms, coverage options, and underwriting decisions.
Deliver exceptional customer service by handling inbound calls, chats, and task processing for personal lines insurance policies. Manage policy inquiries, endorsement changes, cancellations, and billing issues while maintaining high accuracy and service standards.
The underwriter reviews and processes personal lines insurance applications to determine eligibility and risk selection within established guidelines. They also serve as a subject matter expert, providing guidance to agents and clients regarding policy forms, coverage, and underwriting decisions.
