The Data Analytics Lead will design and execute complex analytics projects to drive strategic business decisions across P&C insurance domains. They will also act as a key liaison between technical teams and business stakeholders while providing mentorship to junior analysts.
The Underwriter I manages small to mid-sized commercial lines accounts by processing policy transactions, endorsements, and certificates of insurance. They also provide concierge-level service by responding to inquiries and identifying cross-sell opportunities for agents and insureds.
The Data Analytics Lead drives strategic data initiatives by designing end-to-end analytics projects and building predictive models to inform P&C insurance business decisions. They also act as a key liaison between technical teams and executive leadership while providing mentorship to junior analysts.
Deliver exceptional customer service by handling inbound calls, chats, and task processing for personal lines insurance policies. Manage policy updates, endorsements, cancellations, and billing inquiries while maintaining high service standards.
Provide concierge-level service to insureds and agents by managing servicing functions for small to mid-sized commercial accounts. Handle incoming calls and tasks related to policy renewals, billing, cancellations, and new business setup.
Manage relationships with insureds and agents by providing concierge service and handling inquiries regarding small to mid-size commercial policy coverage. Responsible for processing policy document requests, billing updates, and ensuring renewals are bound accurately.
