Onboard and support customers in deploying IoT devices while ensuring network connectivity and troubleshooting technical issues. Collaborate with internal teams to resolve escalated problems and provide regular account reviews to maintain network health.
Drive pipeline growth by identifying and engaging target accounts within pharmaceutical and biotech organizations, specifically focusing on clinical development and RWE teams. Partner with Account Executives to develop account strategies and qualify opportunities using industry-specific use cases.
You will own the end-to-end post-sale relationship for enterprise accounts, focusing on revenue retention, expansion, and driving customer value. Additionally, you will collaborate with cross-functional teams to shape the account management function and translate customer feedback into product insights.
The Lead will leverage the Bluespine platform to develop and refine new audit concepts in healthcare, leading concept creation across multiple audit verticals. This role involves close collaboration with Medical Coders, Data Sciences, and Engineering teams to ensure alignment and drive impactful results, including in-depth research of new ideas and concepts.
Own end-to-end accounting delivery for US SMB customers and build scalable delivery infrastructure. Lead a team of freelance bookkeepers and partner with Product & Engineering to translate accounting workflows into product requirements.
The Sr. FWA Analyst will proactively identify instances of fraud, waste, and abuse through data analysis and support engineering and data science teams with audit concepts. They will also validate and help tune anomaly detection algorithms.
The Payment Accuracy and Concept Lead will leverage the Bluespine platform to develop and refine new audit concepts in healthcare. They will lead concept creation across multiple audit verticals and collaborate with various teams to drive impactful results.
