The Director will manage the Service Desk team's daily operations, including hiring, training, and performance management. They are also responsible for developing long-term support strategies, managing budgets, and improving service processes through metrics and cross-team collaboration.
The Director, Digital Design is responsible for shaping and executing digital-first visual communications across email, web, and social platforms. They will translate strategic goals into compelling creative solutions while ensuring brand consistency and accessibility across all digital touchpoints.
The role involves sourcing, creating, and publishing engaging social media content across multiple platforms to support statewide storytelling efforts. Additionally, the assistant will analyze social media trends, manage editorial calendars, and collaborate with team members to ensure brand alignment.
