You will own the end-to-end customer experience from onboarding to go-live, ensuring successful implementation and ongoing satisfaction. Additionally, you will build and refine scalable operational workflows and processes to reduce manual intervention and improve product adoption.
You will design and implement core backend services, including data modeling, compliance logic, and internal platforms to support tax automation. You will also collaborate with cross-functional teams to build scalable systems for monitoring and calculating transaction taxes.
Lead the end-to-end design of core product surfaces, including onboarding, dashboards, and workflow tools. Collaborate with engineers and tax specialists to translate complex compliance logic into intuitive, scalable user interfaces.
You will research complex US sales and use tax and global VAT laws to translate them into structured product logic and testable requirements. Additionally, you will build AI-native research workflows to monitor legislative changes and ensure the accuracy of the platform's intelligence layer.
The Account Manager will own a portfolio of customers, ensuring their compliance programs run smoothly and identifying opportunities for growth. They will also help build the account management function by creating scalable systems, playbooks, and feedback loops.
The role involves creating leverage for the CEO by managing high-priority special projects and building foundational business operations from scratch. You will be responsible for financial modeling, recruiting support, and implementing scalable systems to improve operational rigor.
The Indirect Tax Specialist will execute high-volume compliance tasks, including preparing and filing US sales tax and global VAT returns. They will also manage registrations, maintain account records, and collaborate with product teams to improve automation workflows.
You will build and manage a network of accounting firms and finance advisors to drive partner-sourced revenue and customer growth. This involves full-cycle channel management, from initial outreach and partner activation to pipeline development and ongoing relationship maintenance.
You will own features end-to-end, from scoping and architecture to shipping and iterating based on customer feedback. You will also build and maintain core product surfaces and internal tooling to automate complex tax compliance workflows.
