Lead enterprise Student Information System (SIS) implementation projects for colleges and universities across Latin America. Manage the full project lifecycle, including business process analysis, solution design, configuration, testing, and stakeholder management.
Lead end-to-end LMS implementation, configuration, migration, and optimization projects for higher education and enterprise clients. Serve as a subject matter expert to design solutions, manage technical integrations, and provide training to stakeholders.
Provide advanced remote technical support for end-users, focusing on hardware, software, and networking issues within an SLA framework. Manage and administer Microsoft 365 and Azure environments, including user access, licenses, and security configurations.
Design and implement enterprise content management solutions using Hyland OnBase and Perceptive Content. This includes automating business workflows, managing system integrations with ERP/CRM platforms, and leading data migrations.
Lead the development and execution of the company's AI strategy and establish a corporate AI Committee for governance and responsible use. Oversee the implementation of enterprise AI platforms and integrate Generative AI solutions into strategic business processes.
Lead the implementation, configuration, and administration of the PowerCampus Student Information System to ensure high availability and performance. Manage system integrations, optimize SQL queries, and collaborate with functional teams to implement system enhancements.
Design, develop, and deploy Generative AI solutions using LLMs and multimodal technologies. Build scalable AI applications and optimize RAG architectures while ensuring compliance with AI governance and security standards.
Lead the implementation, configuration, and optimization of Workday Student solutions within higher education environments. Collaborate with institutional teams to translate business requirements into scalable system solutions and maintain student-related business processes.
Design, develop, and maintain applications and modules within the Ellucian Banner system while implementing integrations with other institutional systems. Lead technical projects, perform system upgrades, and provide advanced-level support for Banner-related incidents.
